June 30, 2014
Ice Miller would like to congratulate our client, the Indianapolis Airport Authority, for being recognized for the second straight year, as North America’s top airport in terms of passenger satisfaction. The honor for Airport Service Quality is awarded by the Airports Council International.
The Council ranks airports on the basis of passenger surveys assessing 34 aspects of their experiences. A minimum of 1,400 passengers each year are surveyed at each airport. The survey is trusted by over 280 airports around the world.
Other international airports receiving the honor include those in Cape Town, South Africa, Moscow, and Abu Dhabi.
We are proud to support the Indianapolis Airport Authority and thank them for their continued, world-class service.