President Bush Signs H.R. 4008, the Credit
and Debit Card Receipt Clarification Act of 2007 Into Law
Act
Eliminates Potentially Billions in Damages Exposure for Merchants Hit With FACTA Credit Receipt Class Actions
On June
3, 2008 President Bush signed H.R. 4008, the Credit and Debit Card Receipt
Clarification Act of 2007 (Act) into law.
The Act provides relief to hundreds of businesses facing class action
law suits across the country. It
prevents plaintiff class action attorneys from potentially “cashing-in” on a
technical violation of a provision of the Fair Credit Reporting Act (FCRA) which prohibits merchants from printing the card
expiration date on credit and debit card receipts. This provision was added to the FCRA by Congress in 2003 when it passed the Fair and
Accurate Credit Transactions Act (FACTA).
Specifically
the Act amends Section 616 of the FCRA (15 U.S.C. §1681n) by adding Subsection (d) which provides:
(d) Clarification of Willful Noncompliance -
For purposes of this section, any person who printed an expiration date on any
receipt provided to a consumer cardholder at a point of sale or transaction
between December 4, 2004, and the date of enactment of this subsection but
otherwise complied with the requirements of Section 605(g) [15 U.S.C. §1681c(g)] for such receipt shall not be in willful
noncompliance with Section 605(g) by reason of printing the expiration date on
such receipt.
By
providing a merchant’s action in printing the expiration date on the receipt
does not constitute a willful violation of the FCRA,
the Act exempts hundreds of defendants facing class actions for alleged
violations of Section 605(g) of the FCRA from
exposure to hundreds of millions if not billions in potential damages in these
cases.
FCRA Prohibits
Printing More Than Last 5 Digits of Card Number or the Card Expiration Date on
Receipts
FACTA amended the FCRA to
prohibit merchants from printing either more than the last five digits of a
credit or debit card number, or the card expiration date, on an electronically
printed receipt issued to the cardholder at the point of sale. 15 U.S.C.
§1681c (g)(1). Subsection (g)(2)
provides that this provision applies only to receipts that are electronically
printed and it does not apply to transactions where the sole means of recording
the account number is by handwriting or an imprint of the card.
The
intent of this provision was to make it more difficult for identity thieves to
steal credit and debit card information which may enable them to commit credit
card fraud or identity theft.
While
the FACTA amendments prohibit a merchant from
electronically printing both more
than the last five digits of the card number and the card expiration date, most
card payment industry experts believe that printing only the card expiration
date does little if anything to aid a thief in committing credit card fraud or
identity theft. The Act itself
recognizes this as it states that Congress finds, “Experts in the field agree
that proper truncation of the card number, by itself as required by the
amendment made by the Fair and Accurate Credit Transactions Act, regardless of
the inclusion of the expiration date, prevents a potential fraudster from
perpetrating identity theft or credit card fraud.”
FCRA Provides for
Severe Statutory Penalties for Willful Violations Regardless of Whether
Individual Suffers Actual Harm
The FCRA allows an individual to bring a lawsuit against a defendant for violations of the statute including the prohibition against printing the card expiration date on an electronically printed credit or debit card receipt. The FCRA provides for a statutory penalty of between $100 to $1,000 for each violation if the merchant is found to have willfully violated the statute. Thus, a merchant who electronically printed the card expiration date on a credit card receipt could be sued by the card holder and face potential statutory penalties of between $100 and $1,000 for each receipt on which it printed the card expiration date. These statutory damages are available regardless of whether the cardholder suffered any actual injury.
As noted above, Congress found, and most card payment industry experts agree, that simply printing the card expiration date on a receipt does little to aid a thief in committing credit card fraud or identity theft. However, by virtue of the FACTA amendments, merchants faced exposure to severe statutory penalties in lawsuits brought for electronically printing only the card expiration date on a receipt regardless of the fact that the plaintiff did not suffer and was not likely to suffer any actual injury. In addition, the FCRA provides for an award of attorney’s fees to a successful plaintiff brining an action for a violation.
“Blood in the
Water” – Enter the Plaintiff Class Action Attorneys
The FACTA amendments first became fully effective on December
4, 2006. In the lyrics of his epic
ballad Fins, singer-songwriter Jimmy Buffet regales us with his story of “land
sharks” feeding after dark on the local women in the bars in southern
climes. Any self respecting Parrot Head
(Buffet fan) is able to belt out the chorus to this song:
Can't you feel 'em circlin' honey?
Can't you feel 'em swimmin'
around?
You got fins to the left, fins to the right,
and you're the only bait in town.
Smelling
blood in the water, in the form of the huge potential statutory damages
provided by the FCRA, certain plaintiff class action
attorneys circled around waiting for the FACTA
amendments to become fully effective on December 4, 2006. After the amendments became fully effective
they pounced on unsuspecting merchants, large and small, filing hundreds of
class action lawsuits across the country.
In the majority of these suits the only alleged violation was printing
the card expiration date and they did not allege that either the named
plaintiff or the would-be class members suffered any actual injury.
In the
context of a class action the potential exposure faced by merchants for
printing the card expiration date is astronomical. Merchants issue thousands of credit and debit
card receipts a day. Under the FCRA’s statutory penalties provision, every 1,000 receipts
issued in violation of the FACTA amendments
represents between $100,000 and $1,000,000 in potential damages. Thus, a plaintiff class of 1,000 members could
claim damages of between $100,000 and $1,000,000.
Sen.
Charles Schumer (D-NY), who made the motion for approval of H.R. 4008 in the
Senate, commented on the floor of the Senate as to the destructive effect the
resulting lawsuits have created. After
the bill had passed Sen. Schumer commented:
"Let's be clear. These lawsuits are not alleging that consumers were harmed in any way. I will repeat that. The lawsuits are not alleging that consumers were harmed in any way. In fact, experts on identity theft will tell you that printing the expiration date doesn't present any risk of fraud or identity theft, as long as the account number is truncated.
"Yet companies are facing sky-high liability of up to $1,000 per receipt. Some of them are large retail businesses; most of them are small mom-and-pop stores. The damages in these cases are so huge that judges have refused to certify class actions because the lawsuits could actually destroy the companies--small and large.
"The long list of defendants in these cases includes many major corporations--we have all heard of the hotels, restaurant chains, et cetera--as well as little mom-and-pop stores.
"It is fair to say that these lawsuits will actually hurt consumers because companies will be forced to raise prices, or even close stores, in order to cover the cost of legal fees and expensive settlements. This is at a time when our economy and businesses- particularly those dealing with retail--are already struggling to rebound from tough times."
Cong. Rec. S. 4439-40 (May 20, 2008).
Congress to the
Rescue – Act Effectively Eliminates Liability for Printing Only the Expiration
Date
The Act
amends the civil damages provision of the FCRA, which
provides that if a merchant willfully violates the FCRA
it can be held liable in a civil suit for the statutory damages of between $100
and $1,000 per violation. It provides
that a merchant who prints only the card expiration date may not be found to
have willfully violated the Act. If
there is not a willful violation then the merchant cannot be held liable for
the statutory damages. However, a
plaintiff that can prove actual damages as result of printing the card
expiration date may still recover the actual damages incurred. As noted above, few if any plaintiffs actually
are injured by printing the card expiration date.
But for
the Act, merchants hit with class action lawsuits with thousands of potential
class members who are each seeking statutory damages of $100 to $1,000 per
receipt, faced exposure for millions if not billions of dollars in damages for
printing the card expiration date on a receipt.
The Act eliminates this exposure and applies to any pending lawsuit or
claim which has not been reduced to a final judgment.
The Act
moved quickly through the legislative process.
It was introduced in the House on October 30, 2007, by Rep. Tim Mahoney
(D-FL) and was unanimously approved on May 13, 2008, by a vote of 407-0. The Senate then quickly approved the bill by
unanimous consent on May 20, 2008. H.R.
4008 was sent to the President for signature on May 23, 2008. The President signed the bill into law on
June 3, 2008.
Act Only
Provides Relief up to the Date of its Enactment – Merchants Who Print
Expiration Dates on Receipts After June 3, 2008 Still Face Exposure
The Act
only provides relief to merchants who printed the card expiration date up to
the date of its enactment. Thus, a
merchant who prints a card expiration date on a receipt after June 3, 2008
faces the same liability for statutory damages which existed prior to the
enactment of the Act. The Act represents
a “get out of jail free card” and does not amend the substantive provision of
the FCRA prohibiting the printing of the expiration
date. Merchants must ensure that their
electronically printed receipts are in compliance to avoid liability. A compliance auditing program would also be
advisable.
Class
action complaints which allege only that the merchant defendant printed the
card expiration date and which do not allege the plaintiff sustained actual
damages, will likely now be subject to dismissal on motions for judgment on the
pleadings or summary judgment.
The Act
does not provide relief to merchants who printed more than the last five digits
of the card number on the receipt and there are several such cases
pending. These cases will continue to be
litigated.
A Case Study – A
National Fast Food Restaurant is Hit With a Class Action for Printing the
Expiration Date on Receipts
To
illustrate the effect of the Act, consider the actual plight of a national fast
food restaurant chain with 750 company owned stores and 2,879 point of sale
(POS) cash registers. The restaurant
chain was aware of the requirements of FACTA and was
in compliance by April 2006, well in advance of December 4, 2006, the date the FACTA amendments became generally effective.
In April
2006, the restaurant chain contracted with a third party vendor to eliminate
its free standing card readers and to incorporate built-in card readers into
its point of sale terminals. While in
the process of installing the built-in card readers, the third party vendor
apparently inadvertently changed the software running the POS terminals causing
them to print the card expiration date.
The issue was reported to the restaurant chain on January 20, 2007, and
it immediately began efforts to fix the problem. By February 27, 2007, the restaurant chain
developed and implemented a software patch to prevent the card expiration date
from being printed. However, it was
later learned that the patch had not been fully implemented in 76 of the
company’s 2,879 POS terminals.
On
February 10, 2007, the named plaintiff used his debit card at one of the
restaurant chain’s company owned stores and received a receipt on which his
card expiration date was printed. In
July 2007, the plaintiff filed suit in federal court against the restaurant
chain on behalf of himself and a national class alleging it willfully violated
the FCRA and seeking the allowed statutory damages of
between $100 and $1,000 for each receipt printed in violation of the FCRA.
The
restaurant chain likely issued thousands of non-complaint debit and credit card
receipts. As a result, it likely faced
millions of dollars in potential statutory penalties even though neither the
named plaintiff nor any class member was alleged to have suffered actual
injury. Further the entire matter arose
as the result of an apparent inadvertent software error by a third party vendor. But for the passage of the Act the restaurant
chain faced exposure for hundreds of millions of dollars for printing the card
expiration date as a result of a software error.
Facing Huge
Potential Exposure, Some Merchants Elected to Settle In Advance of the Passage
of the Act
Some
merchants who had been hit with class action lawsuits elected to settle in
advance of the passage of the Act. For
example, a national restaurant chain which was hit with a nation-wide class
action on March 13, 2007, entered into a settlement agreement on July 31,
2007. The settlement agreement indicates
that the restaurant chain issued approximately 225,000 receipts on which it
printed the card expiration date. Under
the statutory damages provision of the FCRA, the
potential exposure for these 225,000 violations was $22.5 million to $225
million.
The
settlement agreement provides that the restaurant chain will issue two four
dollar coupons for food purchases at the restaurant to any class member making
a claim. In addition, the restaurant
will issue 225,000 sets of coupons to the first 225,000 patrons starting on a
specific date. The restaurant also
agreed to pay $110,000 to the plaintiff’s attorneys for attorney’s fees and
costs and the costs of notice publication and claims administration. The settlement received final approval on
October 27, 2007.
Merchants Need
to Remain Vigilant and Ensure Receipts are in Compliance
The Act only provides relief up to the date of its enactment, which is June 3, 2008. Even though Congress has recognized that printing only the card expiration date does little to aid a thief intent on committing credit card fraud or identity theft, merchants may still face exposure for statutory damages of between $100 and $1,000 per receipt, merely for printing the card expiration date after the effective date of the Act.
This creates the opportunity for future class action litigation or the potential continuation of existing cases. Remember there are “fins in the water” and these “creatures” are constantly circling looking for the next defendant. Therefore, merchants need to remain vigilant to ensure that the electronically printed receipts which they are issuing are in compliance. You don’t want to become the bait. It is unlikely Congress will come to the rescue again.
Bart Murphy is a partner in Ice Miller's DuPage County, IL office (western suburbs of Chicago) and is a member of the Business Litigation Practice Group. His practice is focused on complex litigation matters including class action defense. He has defended clients in 5 FACTA credit card receipt class actions.
This publication is intended for general information purposes only and does not and is not intended to constitute legal advice. The reader must consult with legal counsel to determine how laws or decisions discussed herein apply to the reader's specific circumstances.