Billing Coordinator
Location: Indianapolis
Pay Type: Hourly
Department: Finance Department
Job Description:
The Billing Coordinator will be responsible for understanding fee options and suggesting pricing arrangements to attorneys, entering intake information, managing the billing cycle and communicating late payments. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.
 
Essential Job Duties: 
  • Perform full-cycle billing functions for attorneys including but not limited to bills, client statements, audit letters, third party, and non-client disbursements
  • Liaise with attorneys and practice group leaders regarding billing requirements and delinquent and partial billing
  • Provide insight and guidance to practice group leaders and partners regarding pricing options to maximize profitability 
  • Manage client billing cycles and be knowledgeable about client contractual agreements and relationships 
  • Identify trends and issues with performance in relation to practice group profitability and client fee agreements
  • Ensure data accuracy in intake process
  • Run reports, analyze data and prepare spreadsheets
  • Compare and analyze financial data to propose billing solutions
  • Review and understand discounting, rates, pricing, and volume discounts 
  • Stay up to date and educate attorneys on the firm’s alternative fee options
  • Process electronic invoicing of clients using client-determined external websites
  • Process and mail final copies of invoices (in all formats) 
  • Understand technical aspects of billing software and utilize systems to maintain information
  • Resolve inquiries and issues related to billing functions 
Minimum Requirements:
  • Associates or Bachelor’s degree in Accounting related field preferred 
  • Strong bookkeeping background
  • General understanding of electronic billing
  • Previous experience in the legal industry a plus
  • Proficient in Microsoft Office products 
  • Able to adapt to fast pace work environment
  • Ability to multi-task and effectively manage time
  • Must have strong attention to detail
  • Must be organized
  • Excellent written and verbal communication skills 
  • Ability to work independently with minimal supervision and to prioritize duties and use good judgment
  • Strong interpersonal skills necessary to deal courteously and effectively with a diverse group of people, both on the phone and in person
  • Must be able to work with individuals at all levels of the organization
  • Integral team player for the billing team
  • Must be able to perform all essential duties
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