Chief Information Officer
Location: Chicago,Cleveland,Columbus,DuPage County, Illinois,Indianapolis,New York
Pay Type: Salary
Department: Information Technology
Job Description:
The Chief Information Officer is responsible for leading the overall information systems function to meet the goals and objectives of the Firm. The CIO is responsible for communicating necessary information system changes and enhancements to partners and staff in a clear and understandable format that promotes acceptance and compliance. The CIO manages technology staff and other assists to promote efficient and effective delivery of technology support to the Firm. This position is supervised by the Chief Operating Officer, but will also meet from time to time with the Firm's Managing Partners and Partnership.
 
Essential Job Duties:
  • Lead all areas of the Firm’s information technology function including systems administration, application development and systems integration, networking and desktop computing, telecommunications, multimedia, hardware/architecture, and IT support and security.
  • Leads the process to evaluate and strengthen internal technology capabilities and is responsible for leveraging these technology capabilities to enhance internal and external client service and business growth.
  • Direct technology strategic planning and implementation, ensuring that firm-wide systems, applications, and infrastructure continue to provide solid support of overall business objectives.
  • Keeps current on new technologies and ensures that the Firm develops the digital assets and capabilities that will be needed to establish the Firm as a proficient user of leading edge technology that creates a competitive edge for the Firm.
  • Ensure support for the Firm’s information technology and services functions, including all end-user applications, infrastructure, and devices; provide for appropriate disaster recovery and business continuity contingencies.
  • Responsible for establishing and maintaining credibility among the stakeholders regarding technology strategy, initiatives, capabilities and actual service delivery.
  • Cultivate and maintain strong lines of communication with end-users; continuously seek ways to innovate and provide enhanced support to improve business operations and to enable the Firm to better serve its clients.
  • Provide leadership to the Firm’s ongoing large-scale technology projects while acting as a champion and change agent in leading the organizational changes associated with these transformational projects.
  • Responsible for preparing, managing and justifying information technology capital expenditures and departmental operating and personnel budgets and monitoring expenditures to be in line with approved budgets.
  • Serve as a key collaborative member of the Firm’s Technology Adoption Committee and Strategic Planning Committee; provide proactive advice and counsel to the committee and the executive leadership team.
  • Identify and implement system enhancements, including the evaluation and improvement of the IT architecture, existing hardware and software applications; advise senior management on strategic systems and applications conversions and integrations in support of business goals and objectives. 
  • Evaluate needs and direct technology hardware and space upgrades, relocations, and build outs to meet evolving Firm needs in existing and new offices.
  • Evaluate and lead co-location planning to ensure data integrity and data redundancy.
  • Lead system inventories, vulnerability assessments and ongoing auditing of the Firm’s networked environment, ensuring a secure technology environment for the Firm’s and its clients’ data.
  • Responsible for coordination with all of the Firm’s office locations to provide effective and efficient information technology products and services as well as timely, appropriate changes and/or improvements.
  • Develop and implement operating procedures, policies, and practices in all offices to maximize technology performance and stability.
  • Direct the information technology department staff:  ensure proper match of skills and requirements, assign duties and responsibilities, monitor and evaluate staff performance and productivity, and provide for training of staff to enable peak performance.
  • Participate in building a culture that is team-oriented and committed to client service, continuous improvement and professional excellence.
  • Monitor best practices and trends in information technology and make recommendations to integrate where appropriate.
Minimum Requirements:
  • Bachelor's Degree in an IT related field preferred; Master’s degree in a related field preferred.
  • Substantial experience leading all areas of the information technology function including systems administration, application development and systems integration, networking and desktop computing, telecommunications, multimedia, hardware/architecture, IT support and security.
  • Familiarity with a broad range of technology platforms, systems, tools and applications.
  • Experience participating in financial systems or other enterprise systems conversion; specific experience with Elite and/or Aderant financial systems is strongly desired.
  • Desire, drive and ability to establish and maintain credibility among the Firm’s partners and leaders; ability to relate to and work collaboratively with business leaders and professionals at all levels in the Firm.
  • Demonstrated experience working in a highly collaborative, multi-authority environment with a sophisticated and highly educated user group and gaining consensus, as appropriate, to move initiatives forward.
  • Strong interpersonal skills and a confident self-image that enables effective and credible communications with attorneys and clients in the daily give and take of a competitive business environment.
  • Experience establishing, relocating, and upgrading facilities to continuously support technology operations in multiple locations without interruption.
  • The ability to effectively manage a mix of proprietary and vendor supported applications in the most cost effective manner.
  • Familiarity dealing with highly technical and sensitive data, and creating secure environments for a multi-location organization.
  • Strong verbal and written communications and presentation skills, including the ability to translate and explain technical terms and concepts in lay terms and effectively communicate with and influence people at all levels of the Firm.
  • Ability to make solid, proactive recommendations that leverage technology to enhance both internal and external client service and business growth.
  • Proven leadership, management, organizational, and problem solving skills, coupled with the ability to excel in a fluid, fast-paced environment.
  • Proven success recruiting, mentoring, and developing staff and effectively managing a multi-location team.
  • An undergraduate degree in business, computer science, engineering or a related field is required; MBA or JD strongly preferred.
  • Demonstrates a high level of confidentiality, diplomacy and discretion due to the highly sensitive nature of much of this work.
  • Ability to create momentum and foster organizational change.
  • A motivated and motivational leader who delegates effectively and who can engage others (team, peers, and Firm leaders) to participate in accomplishing goals for the Firm. 
  • Ability to lead as well as serve as a team member of cross-department initiatives.
  • Excellent critical thinking, problem solving and decision making skills.
  • Demonstrated ability to drive innovation and change.
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