Marketing CRM Coordinator/Data Steward
Location: Indianapolis
Pay Type: Hourly
Department: Business Development & Marketing
Job Description:
The Marketing CRM Coordinator/Data Steward will be responsible for providing oversight of the information stored in the Firm’s Client Relationship Management (CRM) database, InterAction. The Marketing CRM Coordinator/Data Steward must be capable of working in a fast paced environment with time sensitive materials, and maintain strict confidentiality due to the nature of the position.
 
Essential Job Duties:
  • Serve as an advocate for the CRM system throughout the Firm.
  • Oversee data change management by reviewing changes made by end-users.
  • Oversee the integrity of the data in the CRM, ensuring duplicates are kept to a minimum, data is consistent and features are properly utilized.
  • Create and provide consistency regarding mailing lists. 
  • Develop and run searches and reports as requested.
  • Responsible for the integration of data into CRM (i.e., new clients and respective client data, email marketing analytics).
  • Provide supplementary assistance and training to employees throughout the Firm.
  • Responsible for the utilization and processing of information through the Firm’s ERM. 
  • Assist with special projects as assigned.
Minimum Requirements:
  • Bachelor's Degree preferred, but not required.
  • 1-5 years of CRM experience is required. InterAction experience is a plus.
  • A high proficiency in Excel is required.
  • Must have a positive, customer service attitude.
  • Ability to successfully manage multiple priorities.
  • Excellent time management and organization skills.
  • Must be a self-starter with the ability to work independently.   
  • Strong attention to detail.
  • Exceptional interpersonal communication skills.
Ice Miller LLP is an Equal Opportunity Employer.
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