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Career Opportunities

Ice Miller's current job openings in our professional staff team are listed below. 

Please direct any questions or inquiries to the Firm's Staff Hiring & Development Supervisor, Ashley Davis.

Ice Miller is an equal opportunity employer. This means the Firm maintains a policy of employing, assigning and advancing each individual on the basis of his or her own merit without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity, gender expression, veteran status, creed, marital status, citizenship status or any other unlawful factor. This commitment to equal opportunity applies to all aspects of employment including selection, training, assignment, promotion, compensation, transfer, performance evaluation, administration of personnel policies, discipline, and discharge.

Legal Administrative Assistant
Location: Indianapolis
Pay Type: Hourly
Department: Hub Support
Job Description:
Internally, this postion is called Hub Assistant. Our Hub Assistants work as a high-functioning team to provide legal administrative support to our attorneys and paralegals. This role is perfect for the tech-savvy professional who likes learning and utilizing technology to build efficiency. An advanced level of document technical expertise and experience with the Microsoft Office suite will allow you to build your legal support skill set and ensure our clients receive best-in-class service. 

You will have the opportunity to dress for your day and work in a fun, collaborative space with great teammates. This role is a great opportunity to learn a variety of practice groups and advance your skillset. 

Essential Job Duties: 
•Incorporate technology and utilize firm resources to provide efficient, best-in-class support to attorneys and paralegals 
•Prepare correspondence, memos, and legal documents according to Firm standards using the current word processing and document management systems 
•Manage the preparation and coordination of complex document production while utilizing technology platforms and other firm resources to streamline processes and reduce turnaround time 
•Maintain pertinent case data to ensure all deadlines and filings are met 
•Manage assignments from attorneys and paralegals by providing estimated timelines to complete including progress updates 
•Research information as instructed by Associates and Paralegals
•Communicate with other members of the team regarding workload, deadlines, and upcoming assignments to ensure the team is functioning efficiently at all times 
•File and provide case support 
•Manage electronic filings 
•Respond to special project requests from the Hub timekeepers and Group Leader 
•Provide outstanding assistance to new Associates and Paralegals and familiarize them with the Hub process and how to efficiently utilize an assistant  
•Collaborate with Hub team members regarding distribution of tasks to ensure equitable workloads, utilizing the Firm’s specified task tracking software 
•Maintain strict confidentiality for all information and case data received 
•Contribute to the collaborative, self-directed team and provide backup to team members as needed 

Minimum Requirements:
•High School diploma required 
•Minimum of two years of experience as a legal assistant or other legal support position
•Minimum of two years of customer service experience preferred, preferably in a professional services environment
•Real Estate experience preferred
•Public Finance experience preferred
•Document production experience preferred
•Advanced technology knowledge and experience using Microsoft Office products such as Word, Excel, and PowerPoint
•Excellent clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional attention to detail and ability to work in a team environment 
•Exceptional customer service skills in person, over the phone and via email
•Ability to work with a diverse group of professionals across all offices 
•Ability to manage multiple projects, priorities, and deadlines

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.  
Ice Miller is an Equal Opportunity Employer.
 
Records & Information Governance Specialist
Location: Chicago
Pay Type: Hourly
Department: Records & Information Management
Job Description:
The Records & Information Governance Specialist will assist with and execute projects relating to the Firm’s data. Under the direction of the Information Governance Managers, the Information Governance Specialist will support electronic data, data compliance, data privacy, and data governance initiatives. 

Essential Job Duties: 
•Create and maintain records in the Firm’s database
•Input data and file names in database to support file reports and inventory
•Terminate outdated materials by abolishing or transferring them to inactive storage according to file maintenance guidelines or legal requirements 
•Process incoming requests and by working with team members to identify material and creating barcodes to file appropriately
•Work with vendors for shredding and storage of files 
•Document and execute standard processes for data collection, information creation, access, classification, retention, and disposition
•Coordinate electronic data collection, imports, exports, migrations, and deletions following approved policies and procedures
•Collect, analyze, document and execute business requirements relating to the information lifecycle of legal client and administrative information
•Work across teams to ensure accurate governance of information
•Serve as the primary contact for practice groups for issues related to information governance to include information requests; assisting with client data room set ups and provide recommendations to technical or governance problems related to client and firm data
•Foster good working relationships by working collaboratively with Attorneys, Risk Management, Security, IT and Knowledge Management Groups
•Provide training to users as it relates to policies and procedures 
•Provide general assistance, including, file maintenance, imaging, copying, and other duties as assigned

Minimum Requirements:
•High school diploma required 
•Associates degree in relevant field such as IT, Computer Science, Information Management, Knowledge Management or Library Services preferred 
•Ability to learn technology applications relevant to records and information management systems 
•Exceptional attention to detail
•Professional customer service skills ability to communicate with all levels of the organization
•Ability to learn new tasks quickly and work independently or as a part of a team. 
•Excellent decision making skills and ability to recommend appropriate decisions
•Ability to research and analyze various types of data
•Ability to maintain confidentiality 
•Ability to organize and prioritize work, handle multiple projects and meet deadlines
•Proficient in Microsoft Outlook, Word and Excel
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.  

Ice Miller is an Equal Opportunity Employer.
 
Legal Administrative Assistant
Location: Columbus
Pay Type: Hourly
Department: Hub Support
Job Description:
Internally, this position is called Hub Assistant. Our Hub Assistants work as a high-functioning team to provide legal administrative support to our attorneys and paralegals. This role is perfect for the tech-savvy professional who likes learning and utilizing technology to build efficiency. An advanced level of document technical expertise and experience with the Microsoft Office suite will allow you to build your legal support skill set and ensure our clients receive best-in-class service. 

You will have the opportunity to dress for your day and work in a fun, collaborative space with great teammates. This role is a great opportunity to learn a variety of practice groups and advance your skillset. 

Essential Job Duties: 
•Incorporate technology and utilize firm resources to provide efficient, best-in-class support to attorneys and paralegals 
•Prepare correspondence, memos, and legal documents according to Firm standards using the current word processing and document management systems 
•Manage the preparation and coordination of complex document production while utilizing technology platforms and other firm resources to streamline processes and reduce turnaround time 
•Maintain pertinent case data to ensure all deadlines and filings are met 
•Manage assignments from attorneys and paralegals by providing estimated timelines to complete including progress updates 
•Research information as instructed by Associates and Paralegals
•Communicate with other members of the team regarding workload, deadlines, and upcoming assignments to ensure the team is functioning efficiently at all times 
•File and provide case support 
•Manage electronic filings 
•Respond to special project requests from the Hub timekeepers and Group Leader 
•Provide outstanding assistance to new Associates and Paralegals and familiarize them with the Hub process and how to efficiently utilize an assistant  
•Collaborate with Hub team members regarding distribution of tasks to ensure equitable workloads, utilizing the Firm’s specified task tracking software 
•Maintain strict confidentiality for all information and case data received 
•Contribute to the collaborative, self-directed team and provide backup to team members as needed 

Minimum Requirements:
•High School diploma required 
•Minimum of two years of customer service experience, preferably in a professional services environment
•Document production experience preferred
•Advanced technology knowledge and experience using Microsoft Office products such as Word, Excel, and PowerPoint
•Experience with e-filing in both state and federal courts preferred  
•Excellent clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional attention to detail and ability to work in a team environment 
•Exceptional customer service skills in person, over the phone and via email
•Ability to work with a diverse group of professionals across all offices 
•Ability to manage multiple projects, priorities, and deadlines

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.  

Ice Miller is an Equal Opportunity Employer.
Sr. Service Operations Manager
Location: Indianapolis
Pay Type: Salary
Department: Information Technology
Job Description:
The Sr. Service Desk Manger is responsible for overseeing the Service Desk team and the resolution of all Service Desk requests. The employee will also provide exceptional customer service to the Firm in the resolution of problems regarding technical software, hardware and network usage.  Excellent relationship management skills and ability to work with a diverse group of people is a must. Ability to be a team player and the tenacity to manage support issues through completion in a timely and quality manner will be required to succeed in this role.

Essential Job Duties: 
•Provide supervision and leadership to the Service Desk team, focusing on attracting driven people, developing individuals and retaining talent
•Support 500+ users while managing against agreed SLAs as per various vendor contracts where applicable 
•Development of key SLAs and Metrics to measure performance and creating action plans for improvement
•Build a high performance support culture of execution, communication, follow through and improvement
•Drive improvements in service delivery by proactively identifying opportunities to improve focusing on cost and end-user experience optimization 
•Set a vision, strategy and execution plan for team members
•Manage and provide on-site and remote customer support for all software and hardware utilized by the Firm 
•Provide timely response and assistance to telephone, email, and in-person requests for technical support 
•Identify, research, and resolve technical problems individually and through coordination with other IT department staff as needed
•Oversee and monitor all issues to ensure timely and effective resolution, escalating to other  IT Staff as necessary 
•Assist end-users to self-diagnose and implement automated solutions to operational issues in an effort to maximize efficiency
•Provide multimedia meeting support as necessary, including the support of projectors and teleconference systems 
•Promote new technology when/if it will result in better functionality and service
•Assist in the test & evaluation phases of new applications, products or services; assist in the selection of software packages/tools which meet the users/systems requirements; contribute to the planning process for future technical needs
•Conduct hardware and software inventory and maintain inventory database

Minimum Requirements:
•Four-year college degree related to information systems, business or equivalent combination of experience and education preferred
•7+ years of experience in an IT service delivery manager/senior manager role 
•Demonstrated experience developing, shaping or improving a Service Desk team and associated functions
•Minimum of 3 years' experience in an employee service technology position; including 2 years of hands-on PC hardware, operating system and software support
•Must be able to work effectively with little direct supervision
•Operate in a fast-paced, deadline-driven environment while managing multiple priorities 
•Excellent time management and communication skills
•Legal industry experience preferred
•Possess strong conceptual knowledge of software and hardware configurations and software applications  
•Certification in A+ and Network+ preferred
•Experience with remote access technologies 
•Experience leading organizational change from concept through successful implementation
•Strong customer service orientation with the ability to explain technical concepts to non-technical users
•Operational knowledge of service desk processes 
•Understanding and implementation of ITIL processes preferred 
•High sense of urgency and accountability 
•Problem solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions 
•Biased towards providing stable, responsive, reliable, and secure services to clients
•Must be able to perform all essential duties 

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts here.

Ice Miller is an Equal Opportunity Employer.
 
Service Operations Analyst
Location: Columbus
Pay Type: Hourly
Department: Information Technology
Job Description:
The Service Operations Analyst II will provide exceptional customer service to Ice Miller LLP employees in the resolution of technical problems regarding software, hardware and network usage. This employee will work closely with end-users by providing problem resolution of their technology-related issues. Additional roles for the Service Operations Analyst II:
·Assist with conferencing setups (including, but not limited to video conferencing, webinars/WebEx, and audio conferencing) on-site, at a remote Ice Miller site or at an external site.
·Workstation imaging and asset management
·Hardware support, installation, troubleshooting and repair
·Support of Mac laptops/desktops
·Desk side support and coaching
·Malware Remediation
·Evaluation of network related issues
·Utilization of problem management software tools and reporting
·Support of print operations that are not otherwise outsourced
·Communication throughout the IT team
·Documentation of site technology and support
·IT Project Support (onsite or remote offices)
·Mobile device / Firm mobile services support

Essential Job Duties:
·Displays top-level customer service, interpersonal skills and professionalism to end-users, clients and peers
·Provide on-site and remote customer support for all software and hardware utilized by the Firm
·Provide timely response and assistance to telephone, email, and in-person requests for technical support , including post support follow-up
·Identify, research, and resolve technical problems individually and through coordination with other IT department staff as needed
·Track and monitor all issues to ensure timely and effective resolution, escalating to other IT Staff as necessary
·Assist end-users to self-diagnose and implement automated solutions to operational issues in an effort to maximize efficiency
·Strong troubleshooting ability
·Set up and configure laptop & desktop PCs, mobile devices, dictation devices and printers for Firm employees according to department and Firm guidelines
·Provide multimedia meeting support as necessary, including the support of projectors and teleconference systems with direction from the Media Services Coordinator or Service Desk Management
·Promote new technology when/if it will result in better functionality and service
·Assist in the test & evaluation phases of new applications, products or services; assist in the selection of software packages/tools which meet the users/systems requirements; contribute to the planning process for future technical needs
·Conduct hardware and software inventory and maintain inventory database
·Participate in off-hours, on-call rotation for one week, every three to six weeks
·Occasional planned on-site remote office support

Minimum Requirements:
·Four-year college degree related to information systems or equivalent combination of experience
·Minimum of 3 years' experience in an employee service technology position; including 2 years of hands-on PC hardware, operating system and software support
·Must be able to work effectively with little direct supervision
·Operate in a fast-paced, deadline-driven environment while managing multiple priorities
·Excellent time management skills
·Microsoft Office Specialist certifications in Word, Excel and Outlook preferred
·Legal industry experience preferred
·Advanced experience with Microsoft Windows 7, Windows 10 and Microsoft Office
·Familiar with Active Directory
·Able to participate in on-call rotation duties
·Possess strong conceptual knowledge of software and hardware configurations and software applications
·Certification in A+ and Network+ preferred
·Experience with remote access technologies
·Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion
efforts here. 

Ice Miller is an Equal Opportunity Employer.
IT Administrative Assistant
Location: Indianapolis
Pay Type: Hourly
Department: Information Technology
Job Description:
Ice Miller LLP, a national law firm is seeking an IT Administrative Assistant to assist with processes and workflows in support of the IT department. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•Provide administrative support to the IT department
•Assist with order processes, purchasing, tracking and invoice management
•Process and track invoices through the Firm’s database and follow up to ensure invoices are processed timely
•Handle administrative tasks such as reimbursements, coordinating travel, meetings, and conference calls 
•Assist with financial tracking to help manage department budget and financial forecast
•Identify and manage IT inventory and assist with inventory scheduling 
•Schedule and prepare meetings for team by providing materials/agendas and taking meeting minutes
•Create, maintain and enter information into the Firm’s databases
•Assist in monitoring, organizing, and prioritizing department projects
•Answer and screen incoming calls and direct to appropriate personnel
•Manage routine status reports
•Assist with other IT projects as needed

Minimum Requirements:
•High School diploma required
•Minimum of 2 years of experience providing administrative assistance, preferably in IT or related field
•Knowledgeable of computers and other standard office equipment
•Proficient in Microsoft Office Suite
•Strong verbal and written communication skills in dealing with a diverse group of professionals
•Ability to work in a fast-paced environment
•Strong organizational skills and attention to detail
•Ability to take initiative to complete tasks
•Must be able to perform all essential job duties as outlined above

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
Systems Administrator - Cloud
Location: Columbus,Indianapolis
Pay Type: Hourly
Department: Information Technology
Job Description:
The System Administrator - Cloud will administer, monitor, and provide maintenance to the Firm's cloud based and internally hosted systems, to include O365 and/or Azure/AWS. The employee will ensure that our systems are available, secure, and have documented and supported policies, procedures, and guidelines as directed by the Firm.

Essential Job Duties: 
•Maintain the highest level of operational standards for cloud technologies while executing best practices in operations and ongoing maintenance. 
•Maintain plans and procedures for administration of the cloud based and on-prem systems. 
•Maintain Firm’s O365 environment to include Azure AD, Intune, Exchange Online, Teams, and OneDrive. 
•Respond to escalated tickets from the Service Desk that require Infrastructure support and follow appropriate ticketing procedures. 
•Adhere to and follow Firm’s Change Management Policy and procedures. 
•Assist in management and deployment of end user and server patches and updates, including research of operational effects of the same prior to deployment
•Assist with data center operations, procedures and control mechanisms, documenting key controls such as physical and remote access.
•Assist with cloud security needs as requested by security team. 
•Assist with the documentation of all system processes and procedures to ensure standardization, and best security practices.
•Assist with the build and maintenance of servers in the cloud environment.

Minimum Requirements:
•Bachelor's Degree in Computer Science, Information Systems, Computer Engineering or related field required; or 3 years of equivalent work experience
•Demonstrated knowledge of O365 operations and technologies
•Demonstrated knowledge of O365 security tools
•Demonstrated knowledge of Azure or AWS operations and technologies
•Knowledge of IT operations and basic methodologies 
•Experience documenting environments, process, standards
•Ability to perform within a team, manage expectations, and communicate openly
•Must be able to perform all essential duties
•Legal industry technical experience a plus

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
Marketing & Communications Specialist
Location: Indianapolis
Pay Type: Salary
Department: Marketing
Job Description:
The Marketing and Communications Specialist is responsible for content development and utilization of the Firm’s digital marketing technology, including the Firm’s websites and email marketing systems. The employee must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•Coordinate, create and distribute electronic communications, using platforms such as Salesforce Marketing Cloud, including external e-newsletters, client e-alerts, etc.
•Coordinate, create and distribute internal communications using Microsoft Outlook and other platforms.
•Develop content for both internal and external audiences.
•Communicate and share with appropriate stakeholders analytics related to electronic communications.
•Coordinate audience-appropriate publication of Ice Miller materials across our owned-media platforms. This includes, but is not limited to: posting on website, distributing via e-mail and posting on social media channels.
•Manage the Firm’s social media strategy, devise and implement social media strategy to support and spread the Firm’s messaging, reputation and visibility across appropriate markets.
•Conduct general updates and maintenance of the Firm’s website and intranet website and assist with the creation of landing pages and auxiliary pages.
•Liaise with team members regarding issues with Salesforce and other digital marketing platforms.
•Manage the nomination process, including research for and writing of nominations.
•Provide support on basic graphic design projects and updates.
•Complete special projects for the sales, marketing, communications and business development teams as assigned by directors. 

Minimum Requirements:
•Bachelor’s degree in marketing, communications, or related field required
•3+ years of experience in marketing, communications, or related field 
•Strong technology skills and proficient with the Microsoft office suite and marketing platforms, including Salesforce Marketing Cloud, website CMS and Adobe Creative Suite
•Knowledge of HTML code and experience with coding recommended
•Ability to manage projects independently and make suggestions to build efficiencies 
•Contribute to an inclusive culture where everyone has opportunities to succeed
•Strong team orientation and ability to collaborate across departments and practice areas
•Excellent written communication skills with knowledge of grammar and AP style writing
•Eager to take initiative and be a self-starter
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
Partner Administrative Assistant
Location: Indianapolis
Pay Type: Hourly
Department: Employee Benefits
Job Description:
The Partner Administrative Assistant will be responsible for providing high-level administrative support to one of the Firm's partners.  The Partner Administrative Assistant must be capable of working in a fast paced environment with time sensitive materials, interact well with clients and high profile individuals, have strong organizational skills and maintain strict confidentiality due to the nature of the position.  

Essential Job Duties: 
•Answer, provide assistance during, and appropriately direct telephone calls as needed
•Manage Partner's appointment schedule by scheduling of meetings, appointments, travel, due dates and client-related activities 
•Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling 
•Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or courier services as required
•Serve as a communication intermediary between the Partner, other Firm employees, and external contacts; receive clients and visitors to the Firm and relay messages as needed
•Prepare expense reimbursement and disbursement requests
•Manage incoming mail and faxes 
•Coordinate travel arrangements, including preparing itineraries, agendas and travel expense reports, booking transportation and arranging lodging, and making arrangements for meeting space and amenities
•Process timesheets and provide back-up assistance for document work 
•Work closely with Partner’s legal assistant to coordinate tasks and discuss projects
•Manage Partner’s event and sponsorship tickets and invitations and ensure guests are confirmed to attend 
•Assist with various events, including but not limited to, sending out invitations, tracking responses, reservations, food and beverage requests, and event details  
•Manage Partner’s correspondence folder and manage all follow-up to meet assigned deadlines 
•Proactively assist and provide teamwork to other team members when workload permits
•Complete projects and special assignments, including determining priorities, managing time, monitoring progress, problem-solving, and making adjustments to plans

Minimum Requirements:
•Three years of experience as an administrative or executive assistant preferred 
•High school diploma required; Bachelor’s degree preferred 
•Excellent organizational and clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional customer service skills in person, over the phone and via email
•Exceptional attention to detail and ability to work independently and proactively
•Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Excel, and PowerPoint
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
Billing Specialist
Location: Indianapolis
Pay Type: Hourly
Department: Accounting
Job Description:
Ice Miller, LLP is seeking an experienced Billing Specialist to join our team. The Billing Specialist will provide high level support to our practice groups, manage the delivery and processing of invoices through various electronic systems, and work collaboratively with the pricing team to advise attorneys on the firm’s pricing and fee options as needed. This position requires excellent attention to detail and effective communication across teams. The employee must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•Perform full-cycle billing functions for attorneys including but not limited to bills, client statements, audit letters, third party, and non-client disbursements
•Liaise with attorneys and practice group leaders regarding billing requirements and delinquent and partial billing
•Provide insight and guidance to practice group leaders and partners regarding pricing options to maximize profitability 
•Manage client billing cycles and be knowledgeable about client contractual agreements and relationships 
•Proactively seek ways to improve billing process 
•Monitor and update new clients and maters for required billing guidelines, invoice formats/settings, discount and rate arrangements 
•Demonstrate an ability to be proactive and provide best-in-class service to attorneys, staff, vendors and clients by being professional and responsive 
•Understand the Firm’s electronic billing system and communicate requirements as needed 
•Identify trends and issues with performance in relation to practice group profitability and client fee agreements
•Ensure data accuracy in intake process
•Run reports, analyze data and prepare spreadsheets
•Provide training on new software 
•Lead billing and timekeeping system-related orientation sessions for new team members 
•Assist in developing procedures and documentation 
•Compare and analyze financial data to propose billing solutions
•Review and understand discounting, rates, pricing, and volume discounts 
•Stay up to date and educate attorneys on the firm’s alternative fee options
•Process electronic invoicing of clients using client-determined external websites
•Process and mail final copies of invoices (in all formats) 
•Understand technical aspects of billing software and utilize systems to maintain information
•Resolve inquiries and issues related to billing functions 

Minimum Requirements:
•Associates or Bachelor’s degree in Accounting related field preferred; High School Diploma required  
•Strong bookkeeping background
•General understanding of electronic billing
•Previous experience in the legal industry a plus
•Continuous learner seeking out additional supervisory responsibilities 
•Strong analytical skills and ability to use data for process improvement and efficiencies 
•Strong proficiency in Microsoft Office products 
•Able to adapt to fast pace work environment
•Ability to multi-task and effectively manage time
•Must have strong attention to detail
•Strong technology skills and ability to learn and teach others new software 
•Must be organized
•Excellent written and verbal communication skills 
•Ability to work independently with minimal supervision and to prioritize duties and use good judgment
•Strong interpersonal skills necessary to deal courteously and effectively with a diverse group of people, both on the phone and in person
•Integral team player for the billing team
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.
Ice Miller is an Equal Opportunity Employer.
Diversity & Inclusion Coordinator
Location: Columbus,Indianapolis
Pay Type: Hourly
Department: Human Resources
Job Description:
We are searching for a Diversity & Inclusion Coordinator, with a passion for building inclusive programs and initiatives. You will be responsible for implementing the Firm's Diversity & Inclusion programming, strategies, and efforts, while working closely with the Director of Diversity & Inclusion. You must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.

Candidates interested in position will be asked to submit a writing sample with their resume.

Essential Job Duties:
•Support the Firm’s Diversity & Inclusion work by implementing programs, collecting and analyzing data, and serving as a point of contact for related inquiries 
•Facilitate and support the execution of internal events, forums and programs
•Compile and analyze data, surveys, and statistics 
•Keep informed of best practices, community engagement opportunities and make recommendations
•Communicate Diversity & Inclusion efforts and programming across departments and practices areas; ensure recruiting and development teams are informed of changes or engagements that may contribute to engaging prospective and existing team members 
•Assist our business development team with updating communications on the Firm's website, social media pages, descriptions and internal documents
•Collaborate with the Diversity & Inclusion Council and Staff Subcommittee to calendar events and activities aimed at employee engagement
•Coordinate sponsorships and plan internal and external events related to D&I
•Represent the Firm at community events as needed
•Serve as an internal coach and champion of Diversity and Inclusion for the Firm and its employees
•Assists with other projects as assigned from the Director of Diversity & Inclusion

Minimum Requirements:
•High School Diploma required; Bachelor’s degree preferred 
•Three to five years of experience focused on implementing diversity and inclusion programs preferred
•Understanding of diversity and inclusion challenges in a complex organization
•Demonstrated successes managing programs and projects
•Proactively maintains and distributes information across teams
•Ability to research and analyze various types of data
•Ability to prioritize initiatives and resources with efficiency 
•Ability to be highly collaborative and influence others, while also being able to work autonomously
•Strong interpersonal skills to communicate with a diverse group of professionals and community partners 
•Excellent verbal and written communication skills
•Ability to maintain confidentiality and sensitivity as appropriate to each situation and demonstrate a high degree of diplomacy
•Proficient or intermediate experience using Microsoft Office products, including Word, Outlook, Excel, PowerPoint
•Ability to perform all essential job duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer. 
Legal Secretary
Location: Indianapolis
Pay Type: Hourly
Department: Litigation
Job Description:
Ice Miller LLP, a national law firm, is seeking a Legal Secretary with litigation experience to support attorneys in our litigation practice group. Candidates must possess strong organizational skills with a high level of attention to detail to be successful in this position. 

Essential Job Duties: 
  • Manage all aspects of administrative practice, including legal and non-legal processes
  • E-file in federal and state courts
  • Prepare and process outgoing correspondence through email, regular mail/overnight delivery, or fax; arrange for specialized mail or courier services as required
  • Monitor, organize and prioritize ongoing client projects
  • Manage electronic execution of documents using DocuSign 
  • Organize and maintain files, both electronic and physical, within the guidelines set by the firm.
  • Answer, provide assistance during, and appropriately direct telephone calls for legal assignments as needed
  • Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal assignments
  • Handle administrative tasks such as reimbursements, as well as coordinate travel, meetings, and conference calls including IT and facilities set-ups
  • Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
  • Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm
Minimum Requirements:
  • Three years of experience as a legal secretary, executive assistant or other legal support position
  • Executive assistant experience a plus 
  • High school diploma required
  • Excellent clerical skills and knowledge of grammar, spelling and punctuation
  • Strong technology skills with proficiency in Microsoft Office suite 
  • Excellent client service skills in person, over the phone and via email
  • Excellent written and verbal communication skills in dealing with a diverse group of professionals
  • Exceptional attention to detail and ability to work independently and proactively 
  • Ability to maintain strict confidentiality while dealing with internal and client data 
  • Ability to work in the office and remotely, with the appropriate internet capabilities as directed
  • Must be able to perform all essential job duties 
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller LLP is an Equal Opportunity Employer.
Conflicts Attorney (Non-Practicing)
Location: Chicago,Columbus,DuPage County, Illinois,Indianapolis,New York,Philadelphia,Washington D.C.
Pay Type: Salary
Department: Risk and Information Governance
Job Description:
The Conflicts Attorney will be responsible for performing conflicts searches for new clients, new employees, new matters, and submissions across all offices as a key component of the Firm’s new business intake and hiring processes. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Duties 
•Perform conflicts of interest searches and due diligence checks for incoming attorneys, staff, clients and matters
•Analyze, review, and approve conflicts reports and identify possible areas of concern
•Manage all client/matter intake data and ensure data is accurate and adheres to established policies and procedures 
•Identify misinformation and adjust search terms as needed to produce accurate results 
•Collaborate with the Risk and Information Governance team to ensure all processes are properly documented, stored, and easily accessible 
•Provide insight and suggestions for process improvement and stay abreast industry trends related to the conflict of interest process 
•Manage efforts to resolve conflicts and communicate resolutions with attorneys in the firm
•Draft and review waiver and engagement letters as directed by attorneys in all offices
•Develop screens for possible conflicts to ensure appropriate individuals do not access conflicting client and matter data
•Liaise with firm attorneys to identify business conflicts and take necessary steps to document and resolve those conflicts

Minimum Requirements:
•Juris Doctorate (J.D.) and active license to practice law in the United States required 
•Two years of experience as a Conflicts Attorney or equal experience practicing law 
•Strong understanding of risk management and legal relationships 
•Ability to independently identify conflicts of interest and make decisions to resolve those conflicts
•Excellent oral and written communication skills 
•Strong research skills and ability to problem solve and analyze complex data
•Ability to manage complex legal information, document processes, and suggest solutions
•Strong interpersonal skills to communicate with both internal and external clients at all levels of the organization 
•Ability to maintain confidentiality and sensitivity as appropriate to each situation and demonstrate a high level of professionalism 
•Available to work remotely, after hours, as needed, and quickly produce results 
•Proficient in Microsoft Outlook, Word, and Excel and ability to adapt to new software 
•Must be able to perform all essential duties  

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer. 

WARNING: Individuals have posed as recruiters for a number of well-known law firms in the U.S. and claim to offer work-from-home positions that do not exist. The imposter recruiters require payment of an application fee and/or ask the candidate to supply credit card or bank account information to obtain a job with the firm they claim to represent. Although Ice Miller is not aware of any such fraudulent job offers being made under our name, we want to caution you about this activity. We will never ask applicants for any kind of payment to apply for employment.

Ice Miller advertises open positions on this website, Indeed.com and LinkedIn. If you have been contacted by someone who claims to be a recruiter for Ice Miller and the open position is not listed on the previously mentioned platforms, you may have been contacted by a scammer. A legitimate email from an Ice Miller representative will always come from an email ending in “@icemiller.com.” If you want to verify the authenticity of a job opening that did not appear on any of the platforms noted here, please send an email with the title and description of the job and its location to ashley.davis@icemiller.com. If you’ve been in contact by a scammer who said they represented Ice Miller, please report the activity to the Internet Crime Complaint Center at www.ic3.gov.
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