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Career Opportunities

Ice Miller's current job openings in our professional staff team are listed below. 

Please direct any questions or inquiries to the Firm's Staff Hiring & Development Supervisor, Ashley Davis.

Ice Miller is an equal opportunity employer. This means the Firm maintains a policy of employing, assigning and advancing each individual on the basis of his or her own merit without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity, gender expression, veteran status, creed, marital status, citizenship status or any other unlawful factor. This commitment to equal opportunity applies to all aspects of employment including selection, training, assignment, promotion, compensation, transfer, performance evaluation, administration of personnel policies, discipline, and discharge.

Pricing Analyst
Location: Indianapolis
Pay Type: Salary
Department: Accounting
Job Description:
The Pricing Analyst will be responsible for tracking marketplace metrics and trends and analyzing how pricing strategies relate to the Firm’s competitors. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•Analyze the profitability of various fee agreements
•Manage the firm’s selection of alternative fees options and provide pricing solutions
•Monitor the intake of new matters to ensure all financial requirements are documented
•Maintain a database of client and matter fee arrangements
•Monitor performance against negotiated fee agreements
•Identify trends and issues with performance in relation to practice group profitability and client fee agreements 
•Manage information related to the firm’s economic goals and monitor progress
•Advise billing partners on pricing options for legal services and the most beneficial and profitable option for their clients
•Provide pricing analysis for the Chief Operating Officer, Chief Pricing Officer, and Director of Finance
•Perform margin and pricing analysis in order to support Firm initiatives  
•Validate pricing quotes for accuracy and profitability 
•Develop a system of communication, documentation and review of internal and external comparative pricing data
•Identify opportunities to optimize profitability 
•Prepare cost and pricing models in order to demonstrate additional pricing options for attorneys and clients 
•Work with surveys and compare results with other Firms to determine best practices
•Analyze monthly financial statements to determine areas for increased profitability
•Manage projects assigned by the Chief Operating Officer and accounting management
•Monitor financial performance of individual departments and work with the Chief Operating Officer and Chief Pricing Officer to implement corrective actions based on analysis
•Travel to other Ice Miller locations to meet with Practice Group Leaders and Supervisors to discuss pricing options for clients

Minimum Requirements:
•Bachelor degree in an accounting related field required
•Understanding of general accounting principles 
•Previous experience in the legal industry a plus
•Proficient in Microsoft Office products
•Advanced in Microsoft Excel 
•Must be able to utilize technology to streamline and improve processes
•Excellent reporting and analytical skills 
•Able to scrutinize data and stay up to date on relative market data 
•Ability to multi-task and effectively manage time
•Must have strong attention to detail
•Ability to work collaboratively with a team as well as independently with minimal supervision and to prioritize duties and use good judgment
•Strong interpersonal skills necessary to deal courteously and effectively with a diverse group of people, both on the phone and in person. Must be able to work with individuals at all levels of the organization
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts here.
Ice Miller LLP is an Equal Opportunity Employer.
 
IT Administrative Assistant
Location: Indianapolis
Pay Type: Hourly
Department: Information Technology
Job Description:
Ice Miller LLP, a national law firm is seeking an IT Administrative Assistant to assist with processes and workflows in support of the IT department. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•Provide administrative support to the IT department
•Assist with order processes, purchasing, tracking and invoice management
•Process and track invoices through the Firm’s database and follow up to ensure invoices are processed timely
•Handle administrative tasks such as reimbursements, coordinating travel, meetings, and conference calls 
•Assist with financial tracking to help manage department budget and financial forecast
•Identify and manage IT inventory and assist with inventory scheduling 
•Schedule and prepare meetings for team by providing materials/agendas and taking meeting minutes
•Create, maintain and enter information into the Firm’s databases
•Assist in monitoring, organizing, and prioritizing department projects
•Answer and screen incoming calls and direct to appropriate personnel
•Manage routine status reports
•Assist with other IT projects as needed

Minimum Requirements:
•High School diploma required
•Minimum of 2 years of experience providing administrative assistance, preferably in IT or related field
•Knowledgeable of computers and other standard office equipment
•Proficient in Microsoft Office Suite
•Strong verbal and written communication skills in dealing with a diverse group of professionals
•Ability to work in a fast-paced environment
•Strong organizational skills and attention to detail
•Ability to take initiative to complete tasks
•Must be able to perform all essential job duties as outlined above

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer. 
Paralegal
Location: New York
Pay Type: Hourly
Department: Intellectual Property
Job Description:
Ice Miller LLP, a national law firm is seeking a paralegal with experience in patent prosecution, for a position in our Intellectual Property group. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•File US patent applications (provisional, non-provisional and U.S. national phase)
•Review USPTO communications, prepare and file formality responses (e.g., request for corrected filing receipt, response to missing parts, etc.)
•Assist patent attorneys/agents in preparing and filing responses to the Office Actions
•Prepare and send (or assist patent attorneys/agents in preparing and sending) correspondence to the clients
•Serve as point of contact for clients as needed 
•Prepare and file or record formal documents, including Application Datasheet, Declarations, Powers of Attorney, Assignments, Request for Corrected Filing Receipts, Response to Notice of Missing Parts, and other documents as required 
•Review incoming correspondence regarding current status of applications and ensure accuracy of information, including patent applications, formal requirements, filing details, etc.
•Perform research and compile data as requested 
•Review, process and maintain client dockets for filing deadlines and follow up with patent attorneys/agents when needed
•Send reminders to clients for executed formal documents, upcoming deadlines, etc.
•Prepare and file information disclosure statements (IDSs) when needed
•Conduct post allowance formality review, pay issue fees, report issue notification and Letters Patents

Minimum Requirements:
•High School diploma required
•Paralegal certificate preferred 
•Minimum of five years of patent admin/paralegal experience
•Strong writing ability and exceptional communication skills
•Working knowledge of Microsoft Office suite and IP software systems 
•Ability to build strong working relationships with clients, attorneys and colleagues
•Demonstrated commitment to delivering quality legal services
•Ability to work in a fast-paced environment, coordinating multiple projects at once
•Exhibits resourcefulness and flexibility
•Strong organizational skills and attention to detail
•Ability to take initiative to complete tasks
•Ability of work well both independently and as part of a team
•Must be able to perform all essential job duties as outlined above

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
Legal Secretary
Location: Indianapolis
Pay Type: Hourly
Department: Litigation
Job Description:
Ice Miller LLP, a national law firm, is seeking a Legal Secretary with litigation experience to support attorneys in our litigation practice group. Candidates must possess strong organizational skills with a high level of attention to detail to be successful in this position. 

Essential Job Duties: 
  • Manage all aspects of administrative practice, including legal and non-legal processes
  • E-file in federal and state courts
  • Prepare and process outgoing correspondence through email, regular mail/overnight delivery, or fax; arrange for specialized mail or courier services as required
  • Monitor, organize and prioritize ongoing client projects
  • Manage electronic execution of documents using DocuSign 
  • Organize and maintain files, both electronic and physical, within the guidelines set by the firm.
  • Answer, provide assistance during, and appropriately direct telephone calls for legal assignments as needed
  • Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal assignments
  • Handle administrative tasks such as reimbursements, as well as coordinate travel, meetings, and conference calls including IT and facilities set-ups
  • Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
  • Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm
Minimum Requirements:
  • Three years of experience as a legal secretary, executive assistant or other legal support position
  • Executive assistant experience a plus 
  • High school diploma required
  • Excellent clerical skills and knowledge of grammar, spelling and punctuation
  • Strong technology skills with proficiency in Microsoft Office suite 
  • Excellent client service skills in person, over the phone and via email
  • Excellent written and verbal communication skills in dealing with a diverse group of professionals
  • Exceptional attention to detail and ability to work independently and proactively 
  • Ability to maintain strict confidentiality while dealing with internal and client data 
  • Ability to work in the office and remotely, with the appropriate internet capabilities as directed
  • Must be able to perform all essential job duties 
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller LLP is an Equal Opportunity Employer.
Security Analyst
Location: Indianapolis
Pay Type: Hourly
Department: Information Technology
Job Description:
The Information Security Analyst will be responsible for performing Security Operations tasks, including reviewing and tracking logging, phishing simulations, vulnerability tracking, policy/procedure creation, Incident Response, and Security Awareness Training. The Information Security Analyst will also work with the Information Security team to implement security measures and best practices. This individual must be capable of working in a fast-paced environment with time sensitive materials and maintain strict confidentiality due to the nature of the position. 

Essential Job Duties 
  • Understand and assess risk regarding data and technology issues to the organization
  • Understand and recommend secure configurations for technology
  • Respond to critical incidents for the organization
  • Monitor and review logging of user data
  • Perform malware investigations as needed
  • Perform employee investigations as needed
  • Respond to escalated security tickets 
  • Assist in reviewing outside counsel guidelines
  • Evaluate security technology and other technology 
  • Assign training for security and communicate results 
  • Manage Phishing and new hire security programs 
Minimum Requirements:
  • Bachelor’s degree in Computer Information Systems or related field preferred 
  • GSEC preferred
  • Security + preferred 
  • Aware of information security industry threats and potential risks to business 
  • Ability to work independently, prioritize duties, and use good judgement 
  • Responsive in dealing with potential security threats
  • Excellent communication skills in dealing with a diverse group of professionals
  • Strong team orientation and able to collaborate across teams 
  • Ability to educate end users on security measures and best practices 
  • Must be able to perform all essential duties
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
Paralegal
Location: Indianapolis
Pay Type: Hourly
Department: Municipal Finance
Job Description:
Ice Miller, LLP is seeking an experienced paralegal to join our Municipal Finance team. The paralegal will be responsible for tracking timetables for deals and preparing and updating documents to support the Firm’s bond practice. The employee must be capable of working in a fast-paced environment, with time-sensitive materials, and maintain strict confidentiality due to the nature of the position. 

Essential Job Duties: 
  • Provide assistance in the investigation and preparation of disclosure offering documents 
  • Draft and track timetables for multiple transactions
  • Assist attorneys with drafting and preparing correspondence, resolutions, notices and other legal documents
  • Communicate with clients and assist with other clerical matters within Municipal Finance group
  • Examine and evaluate large quantities of information in regard to public financings and numerical data
  • Coordinate closing activities and manage various client communications and logistics
  • Provide high level support to legal team
  • Assist in the gathering of materials and organizing and assembling transcript of proceedings 
  • Develop and maintain research and file documents as it relates to legislation
  • Manage various projects and deals as assigned by Practice Group 
Minimum Requirements:
  • High School Diploma required; Bachelor’s degree or paralegal certificate a plus 
  • Minimum of three years of experience in a transactional practice
  • Strong organizational skills and exceptional attention to detail will be required 
  • Demonstrated commitment delivering quality legal services 
  • Ability to work in a fast-paced environment and coordinate multiple projects simultaneously 
  • Exhibits resourcefulness and flexibility 
  • Demonstrates analytical and critical thinking skills
  • Ability to take initiative to complete tasks
  • Must be able to perform all essential job duties 
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
IP Docketing Specialist
Location: Indianapolis,Philadelphia,Washington D.C.
Pay Type: Hourly
Department: Risk and Information Governance
Job Description:
The IP Docketing Specialist will assist with entering and maintaining data in the Firm’s docketing database and execute projects relating to the Intellectual Property team. The employee must be capable of working in a fast-paced environment, with time-sensitive materials, and maintain strict confidentiality due to the nature of the position. 
 
Essential Job Duties: 
•Review, analyze and process incoming correspondence and input data in the Firm’s docketing database
•Prepare and distribute docket reports timely, review for time sensitive responses and to ensure deadlines are being met. 
•Enter information from docket sheets and process and maintain new client data 
•Adapt to specific docketing procedures established for each of our clients
•Research requests using docketing system and other on-line resources
•Document and execute standard processes for data collection, information creation, access, classification, retention, and disposition
•Ability to review, analyze and process documents and abide by filing requirements
•Ensure docketing issues and concerns are appropriately evaluated and resolved 
•Collect, analyze, document and execute business requirements relating to the information lifecycle of legal client and administrative information (physical and electronic data management).
•Assist with the monitoring and payment of patent annuities and maintenance fees.
•Assist with IP projects and other related items as needed

Minimum Requirements:
•High School Diploma required
•Associates degree in relevant field such as IT, Computer Science, Information Management, Knowledge Management or Library Services preferred 
•Knowledge of USPTO rules and processes and docketing requirements
•Knowledge of U.S. Patent terminology, prosecution procedures, and deadlines for both US and foreign intellectual property matters.
•Experience with intellectual property software systems, including CPi.
•Three years of docketing experience required
•Law firm experienced preferred
•Ability to learn technology applications relevant to records and information management systems 
•Exceptional attention to detail
•Professional customer service skills ability to communicate with all levels of the organization
•Ability to learn new tasks quickly and work independently or as a part of a team
•Excellent decision-making skills and ability to recommend appropriate decisions
•Ability to research and analyze various types of data
•Ability to maintain confidentiality 
•Ability to organize and prioritize work, handle multiple projects and meet deadlines
•Proficient in Microsoft Outlook, Word and Excel
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
Litigation & Practice Support Analyst
Location: Chicago,Columbus,DuPage County, Illinois,Indianapolis,New York,Philadelphia,Washington D.C.
Pay Type: Salary
Department: Litigation
Job Description:
The Litigation Support Analyst will oversee the activities involved in the design, creation, and maintenance of databases used by the Firm's attorneys. This position must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.  

Essential Job Duties: 
  • Oversee the design and development phases of implementing new hardware/software and database systems to meet the Firm's design and reporting requirements
  • Assist in the development of technical standards, policies, and procedures for the utilization in overall litigation support operations
  • Provide case team training and technical support for litigation support applications
  • Assist with providing training to staff on the use of litigation support tools, concepts and procedures
  • Assist with the coordination of projects and vendors assigned to the Litigation and Practice Support department. 
  • Maintain data validity when processing, converting, formatting, importing and exporting data and transcripts into and out of designated databases
  • Responsible for e-discovery in various electronic platforms
  • Recommend technical solutions and provide quality control for all databases overseen as well as assist in diagnosing and correcting production issues
  • Prepare presentation databases, assist with video clip creation and exhibit annotation. 
  • Facilitate the development of project objectives, scope and work plans for assignments using best practices and established procedures
  • Utilize editing and conversion tools and vendor repositories such as: Relativity, iConnect, IPRO eCapture, West Live Note, CaseMap, SharePoint, LAW pre-discovery, Trial Director or similar solutions
Minimum Requirements:
  • Bachelor's degree in a relevant discipline required; education, training or certification in relevant technologies, in addition to bachelor's degree preferred 
  • Minimum of 5 years' experience in a Practice Management, Litigation Support or E-Discovery role
  • Preferred candidates will have an advanced user, administrative, and working knowledge of litigation support systems such as: Relativity, iConnect, IPRO eCapture, West Live Note, CaseMap, SharePoint, LAW pre-discovery, Trial Director or similar solutions 
  • Advanced understanding of the litigation support process 
  • Substantial document control and case management knowledge
  • Functional knowledge of data forensic collection and analysis
  • Experience with collecting, managing, organizing and producing e-Discovery
  • Experience in exporting and importing data from a variety of formats
  • Ability to demonstrate tact and diplomacy while working in high-pressure and time-sensitive situations
  • Must be proficient in time management, prioritization and multi-tasking skills
  • Must be able to perform all essential duties
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
Legal Administrative Assistant
Location: Columbus,Indianapolis
Pay Type: Hourly
Department: General Administration
Job Description:
Internally, this position is known as a Hub Assistant. Our Hub Assistants work as a high-functioning team to provide legal administrative support to our attorneys and paralegals. This role is perfect for the tech-savvy professional who likes learning and utilizing technology to build efficiency. An advanced level of document technical expertise and experience with the Microsoft Office suite will allow you to build your legal support skill set and ensure our clients receive best-in-class service. 

You will have the opportunity to dress for your day and work in a fun, collaborative space with great teammates. This role is a great opportunity to learn a variety of practice groups and advance your skillset. 

Essential Job Duties: 
  • Incorporate technology and utilize firm resources to provide efficient, best-in-class support to attorneys and paralegals 
  • Prepare correspondence, memos, and legal documents according to Firm standards using the current word processing and document management systems 
  • Manage the preparation and coordination of complex document production while utilizing technology platforms and other firm resources to streamline processes and reduce turnaround time 
  • Maintain pertinent case data to ensure all deadlines and filings are met 
  • Manage assignments from attorneys and paralegals by providing estimated timelines to complete including progress updates 
  • Research information as instructed by Associates and Paralegals
  • Communicate with other members of the team regarding workload, deadlines, and upcoming assignments to ensure the team is functioning efficiently at all times 
  • File and provide case support 
  • Manage electronic filings 
  • Respond to special project requests from the Hub timekeepers and Group Leader 
  • Provide outstanding assistance to new Associates and Paralegals and familiarize them with the Hub process and how to efficiently utilize an assistant  
  • Collaborate with Hub team members regarding distribution of tasks to ensure equitable workloads, utilizing the Firm’s specified task tracking software 
  • Maintain strict confidentiality for all information and case data received 
  • Contribute to the collaborative, self-directed team and provide backup to team members as needed 
Minimum Requirements:
  • High School diploma required 
  • Minimum of two years of customer service experience, preferably in a professional services environment
  • Document production experience preferred
  • Advanced technology knowledge and experience using Microsoft Office products such as Word, Excel, and PowerPoint
  • Experience with e-filing in both state and federal courts preferred  
  • Excellent clerical skills and knowledge of grammar, spelling and punctuation 
  • Exceptional attention to detail and ability to work in a team environment 
  • Exceptional customer service skills in person, over the phone and via email
  • Ability to work with a diverse group of professionals across all offices 
  • Ability to manage multiple projects, priorities, and deadlines
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.  

Ice Miller is an Equal Opportunity Employer.
Legal Secretary
Location: Indianapolis
Pay Type: Hourly
Department: Trusts & Estates
Job Description:
Ice Miller LLP is seeking an experienced legal secretary to support partners in our Trust, Estates, and Private Wealth practice group. This individual will be responsible for providing high quality legal assistance and communicating directly with firm clients and other professionals. This person must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position. 

Essential Job Duties: 
  • Manage all aspects of administrative practice, including legal and non-legal processes
  • Prepare and draft correspondence, memos, and legal documents according to legal staff and Firm requirements using word processing and document management systems
  • Prepare and process outgoing correspondence through email, regular mail/overnight delivery, or fax; arrange for specialized mail or courier services as required
  • Monitor, organize and prioritize ongoing client projects
  • Maintain electronic records on Sharefile 
  • Manage electronic execution of documents using DocuSign 
  • Answer, provide assistance during, and appropriately direct telephone calls for legal staff members as needed
  • Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal team members
  • Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
  • Manage the coordination of complex document preparation; ensure all attachments, exhibits and enclosures are intact
  • Prepare, file, and serve pleadings and other court documents, electronically and otherwise
  • Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm
Minimum Requirements:
  • Five years of experience as a legal secretary or other legal support position 
  • High school diploma required; higher education or coursework related to the legal field preferred
  • Excellent clerical skills and knowledge of grammar, spelling and punctuation
  • Strong technology skills with proficiency in Microsoft Office suite 
  • Excellent client service skills in person, over the phone and via email
  • Excellent written and verbal communication skills in dealing with a diverse group of professionals
  • Exceptional attention to detail and ability to work independently and proactively 
  • Ability to maintain strict confidentiality while dealing with internal and client data 
  • Ability to work in the office and remotely, with the appropriate internet capabilities as directed
  • Must be able to perform all essential job duties 
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller LLP is an Equal Opportunity Employer.
Billing Specialist
Location: Indianapolis
Pay Type: Hourly
Department: Accounting
Job Description:
Ice Miller, LLP is seeking an experienced Billing Specialist to join our team. The Billing Specialist will provide high level support to our practice groups, manage the delivery and processing of invoices through various electronic systems, and work collaboratively with the pricing team to advise attorneys on the firm’s pricing and fee options as needed. This position requires excellent attention to detail and effective communication across teams. The employee must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
  • Perform full-cycle billing functions for attorneys including but not limited to bills, client statements, audit letters, third party, and non-client disbursements
  • Liaise with attorneys and practice group leaders regarding billing requirements and delinquent and partial billing
  • Provide insight and guidance to practice group leaders and partners regarding pricing options to maximize profitability 
  • Manage client billing cycles and be knowledgeable about client contractual agreements and relationships
  • Proactively seek ways to improve billing process 
  • Monitor and update new clients and maters for required billing guidelines, invoice formats/settings, discount and rate arrangements 
  • Demonstrate an ability to be proactive and provide best-in-class service to attorneys, staff, vendors and clients by being professional and responsive 
  • Understand the Firm’s electronic billing system and communicate requirements as needed 
  • Identify trends and issues with performance in relation to practice group profitability and client fee agreements
  • Ensure data accuracy in intake process
  • Run reports, analyze data and prepare spreadsheets
  • Provide training on new software 
  • Lead billing and timekeeping system-related orientation sessions for new team members 
  • Assist in developing procedures and documentation 
  • Compare and analyze financial data to propose billing solutions
  • Review and understand discounting, rates, pricing, and volume discounts 
  • Stay up to date and educate attorneys on the firm’s alternative fee options
  • Process electronic invoicing of clients using client-determined external websites
  • Process and mail final copies of invoices (in all formats) 
  • Understand technical aspects of billing software and utilize systems to maintain information
  • Resolve inquiries and issues related to billing functions 
Minimum Requirements:
  • High School Diploma required; Associates or Bachelor’s degree in Accounting related field preferred 
  • Strong bookkeeping background
  • General understanding of electronic billing
  • Previous experience in the legal industry a plus
  • Continuous learner seeking out additional supervisory responsibilities 
  • Strong analytical skills and ability to use data for process improvement and efficiencies 
  • Strong proficiency in Microsoft Office products 
  • Able to adapt to fast pace work environment
  • Ability to multi-task and effectively manage time
  • Must have strong attention to detail
  • Strong technology skills and ability to learn and teach others new software 
  • Must be organized
  • Excellent written and verbal communication skills 
  • Ability to work independently with minimal supervision and to prioritize duties and use good judgment
  • Strong interpersonal skills necessary to deal courteously and effectively with a diverse group of people, both on the phone and in person
  • Integral team player for the billing team
  • Must be able to perform all essential duties
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
Business Legal Secretary
Location: DuPage County, Illinois
Pay Type: Hourly
Department: Business
Job Description:
Ice Miller LLP, a national law firm, is seeking a Legal Secretary with business and litigation experience to support multiple attorneys in our business practice group. Candidates must possess strong organizational skills with a high level of attention to detail to be successful in this position. 

Essential Job Duties: 
  • Manage all aspects of administrative practice, including legal and non-legal processes.
  • Prepare and draft correspondence, memos, and legal documents according to legal staff and firm requirements using word processing and document management systems.
  • Manage the preparation and coordination of complex document preparation, including estate planning documents; ensure all attachments, exhibits and enclosures are intact.
  • Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or messenger services as required.
  • Organize and maintain files, both electronic and physical, within the guidelines set by the firm.
  • Create, maintain, and retrieve electronic and paper client files and indexes as needed.
  • Maintain files, both electronic and physical, within the guidelines set by the firm. 
  • Answer, provide assistance during, and appropriately direct telephone calls for legal assignments as needed.
  • Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal assignments.
  • Handle administrative tasks such as reimbursements, as well as coordinate travel, meetings, and conference calls including IT and facilities set-ups.
  • Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling.
  • Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm.
  • Proactively assist and provide teamwork to other Legal Secretaries when needed and when workload allows.
Minimum Requirements:
  • High School diploma required
  • Minimum of five years of experience as a business or litigation legal secretary preferred 
  • Knowledge of estate planning services preferred 
  • Ability to prioritize work and balance multiple projects and deadlines 
  • Experience with e-filing in state and federal courts preferred 
  • Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Outlook, Excel, and PowerPoint
  • Ability to maintain a professional demeanor, exhibit sound judgment, maintain confidentiality and use discretion
  • Ability to exhibit problem-solving skills and demonstrate initiative
  • Excellent clerical skills and knowledge of grammar, spelling and punctuation 
  • Exceptional customer service skills in person, over the phone and via email
  • Exceptional attention to detail and ability to work independently and proactively
  • Must be able to perform all essential duties 
Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.

WARNING: Individuals have posed as recruiters for a number of well-known law firms in the U.S. and claim to offer work-from-home positions that do not exist. The imposter recruiters require payment of an application fee and/or ask the candidate to supply credit card or bank account information to obtain a job with the firm they claim to represent. Although Ice Miller is not aware of any such fraudulent job offers being made under our name, we want to caution you about this activity. We will never ask applicants for any kind of payment to apply for employment.

Ice Miller advertises open positions on this website, Indeed.com and LinkedIn. If you have been contacted by someone who claims to be a recruiter for Ice Miller and the open position is not listed on the previously mentioned platforms, you may have been contacted by a scammer. A legitimate email from an Ice Miller representative will always come from an email ending in “@icemiller.com.” If you want to verify the authenticity of a job opening that did not appear on any of the platforms noted here, please send an email with the title and description of the job and its location to ashley.davis@icemiller.com. If you’ve been in contact by a scammer who said they represented Ice Miller, please report the activity to the Internet Crime Complaint Center at www.ic3.gov.
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