Skip to main content
Top Button

Career Opportunities

Ice Miller's current job openings in our professional staff team are listed below. 

Please direct any questions or inquiries to the Firm's Staff Hiring & Development Supervisor, Ashley Davis.

Ice Miller is an equal opportunity employer. This means the Firm maintains a policy of employing, assigning and advancing each individual on the basis of his or her own merit without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity, gender expression, veteran status, creed, marital status, citizenship status or any other unlawful factor. This commitment to equal opportunity applies to all aspects of employment including selection, training, assignment, promotion, compensation, transfer, performance evaluation, administration of personnel policies, discipline, and discharge.

CRM Manager
Location: Chicago,Columbus,DuPage County, Illinois,Indianapolis,New York,Philadelphia,Washington D.C.
Pay Type: Salary
Department: Marketing
Job Description:
The CRM Manager is responsible for managing the daily processing of contact details in the firm’s current CRM database (InterAction), as well as data excavated via the Intapp Relationships tool.  The CRM manager will also be heavily involved with the planning and execution of a pending platform transition to Intapp OnePlace. The primary focus of the role is working directly with lawyers and support staff to ensure the integrity and validity of the information in the CRM database. This position has a visible impact on many marketing, business development, and client relationship initiatives throughout the firm by ensuring the accuracy and timeliness of client and contact data, including but not limited to spelling of names, titles, company affiliations and addresses.  The manager will be responsible for training, process development, data analysis, data change management, research, list management, queries, and auditing and reporting. The manager will also contribute to efforts to ensure that the data, and the processes used to add and maintain data, are compliant with GDPR, CASL, and the CCPA. This position will serve as the primary contact for data quality and maintenance issues. This position is also open for remote candidates.
Essential Job Duties:
•Ensure the overall quality of data by overseeing the examination and processing of contact data changes made by CRM/InterAction users, including lawyers, administrative assistants, marketing/business development team members, business managers, and other staff. 
•Ensure the overall quality of data by performing daily data quality control procedures, including review and approve data change management requests, checking and merging duplicate contacts, standardizing data, and ensuring that the necessary data fields are populated according to firm data standards in both InterAction and Intapp.
•Monitor the flow of data between InterAction, Intapp, and other databases for accuracy and data quality.Perform InterAction data imports and exports. 
•Provide InterAction and Intapp project support and development best practices.  
•Provide coordination and implementation of data updating bad email addresses, research email bounce backs and update contact information as appropriate, review practice area mailing lists to proactively determine which lists need to be updated, and perform database queries to support firm marketing and business development efforts.Produce CRM reports on a standard and ad hoc basis (contact sharing, CRM training, bad address, events, publications, and statistics). 
•Stay abreast of industry discussions/media regarding client relationship management; data privacy issues as specified by CASL, GDPR and the CCPA, new CRM-related technologies, software upgrades (InterAction, Vuture, Intapp, etc.) that can increase or lead to CRM efficiencies; assess those technologies and make recommendations. 
•Suggest ways to enhance the CRM database for increased usage on a proactive basis to support overall firm-wide marketing and business development efforts.
•Perform QA testing related to any software upgrades/new technologies, and work closely with the Digital Marketing Manager, Marketing Director, and IT Department on all upgrades.
Minimum Requirements:
•This position requires a Bachelor’s degree in Business, Marketing, Data Analysis/Management or related discipline.  Equivalent training and experience will substitute for education.
•Minimum of five (5) years’ experience working with CRM systems and technology. 
•Industry experience and knowledge are desirable as is experience within a professional services firm.
•Knowledge of InterAction and Intapp systems and platforms a plus.
•Demonstrated proficiency with MS Office Suite including Word, Excel, PowerPoint. 
•Skill in Internet research.
•Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
•Strong attention to detail and excellent proofreading skills.
•Demonstrated ability to communicate clearly and effectively, both orally and in writing. 
•Ability to effectively develop and maintain effective business relationships with co-workers and outside parties.
•Ability to apply technical knowledge or guidance, analyze, and interpret data from several sources, as well as solve problems by applying precedent or extrapolating from previous experience.
•Flexibility to work overtime as needed to complete necessary and time-sensitive tasks.
Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.  
Ice Miller LLP is an Equal Opportunity Employer.
 
Strategic Pricing and Profitability Analyst
Location: Chicago,Indianapolis
Pay Type: Salary
Department: Accounting
Job Description:
Under the direct supervision and guidance of the Pricing Manager, the Strategic Pricing and Profitability Analyst will assist with a wide range of finance operational responsibilities and play a leading role in driving and reinforcing profitability goals.  The employee must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.


ESSENTIAL JOB DUTIES:
-Trusted Business Advisor 

•Develop into a subject matter expert in the firm’s profitability application and provide consultation and analytic insight to stakeholders that allow them to advance profitability goals meaningfully

•Play an essential role in further developing and evangelizing the firm’s profitability initiatives that seek to achieve profitability goals and that are within the firm’s guidelines

•Coach attorneys and business development professionals on strategic pricing options and profitability levers in sessions that are one-on-one, in a group setting, or recorded for training purposes

•Model pricing scenarios and communicate the risks, opportunities, and projected outcomes that derive from various billing arrangements

•Play an active and participatory role in crafting a response that meets the client’s pricing objectives as stated in a Request for Proposal (RFP) or Request for Information (RFI)

•Research and analyze profitability and realization trends by practice group, client fee agreement, and billing attorney with an express ability to convey findings to a broad group of personnel with varying degrees of financial comprehension

•Compile ad hoc profit margin and pricing analyses into clearly and concisely crafted reports and visuals that permit the requestor to digest the information seamlessly. 

•Assess client or attorney proposals for accuracy and acceptable realization and profitability margins

•Demonstrate strong business partnering by participating in and leading pricing and profitability discussions that rely on data sets and expert analysis supporting the annual client fee agreement renewal process. 

•Research industry benchmarks and economic trends to identify pricing and profitability trends and opportunities for commercial improvements

•Interpret competitive intelligence data to propose comparable timekeeper rates given the input variables.

-Strategic Pricing and Profitability Team Operational Excellence

•Participate in opportunities to develop best practices that rely on standardization and automation with an eye toward improving and streamlining the internal customer user experience

•Work in a positive, collaborative and professional team environment that seeks to continuously improve enterprise-wide methodologies and processes by maximizing the myriad of advanced processing capabilities that the firm’s financial systems and tools offer

•Continually work to ensure quality and accuracy of work product and take actionable approaches to drive operational excellence

•Monitor the intake of new matters to ensure the appropriate rates are implemented and client fee agreement is archived accordingly 

•Catalog alternative fee agreement options and monitor performance against negotiated fee agreements

•Play an integral role in coordinating the annual review of client and matter rate agreements by ensuring timekeeper rates and client fee agreements are implemented timely and accurately in the firm’s financial system application

•Generate complex recurring reports and seek to refine the reporting approach to achieve increased efficiencies

•Manage projects assigned by the Chief Operating Officer and other members of the Business Services management team. 

MINIMUM REQUIREMENTS: 

•Bachelor’s degree in accounting or related field preferred 
•Understanding of general accounting principles inclusive of well-developed mathematical and analytical skills. 
•Previous experience in the legal industry a plus
•Proficient in Microsoft Office with advanced knowledge of Microsoft Excel 
•Able to scrutinize granular data and extract summarized and meaningful findings
•Ability to multi-task and effectively manage time
•Must have strong attention to detail
•Ability to work collaboratively with a team as well as independently with minimal supervision and to prioritize duties and use good judgment
•Strong interpersonal skills necessary to deal courteously and effectively with a diverse group of people, both on the phone and in person. Must be able to work with individuals at all levels of the organization
•After-hours and weekend work will be required on occasion as the workload requires
•Must be able to perform all essential duties

Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.  

Ice Miller is an Equal Opportunity Employer.





 
Payroll Manager
Location: Columbus,Indianapolis
Pay Type: Salary
Department: Accounting
Job Description:
The Payroll Manager is responsible for managing and processing all aspects of the firm’s payroll functions, including serving as the software subject matter expert. This position will manage the employee and Partner payroll functions of the firm, including tax reporting, state tax withholding and capital reconciliations.  The employee must be capable of working in a fast-paced environment with time-sensitive data and maintain strict confidentiality due to the nature of the position.
Essential Job Duties: 
•Manage all aspects of the payroll process including reporting and related tasks 
•Manage semi-monthly and monthly payroll processes, including preparation of worksheets, journal entries and reports 
•Manage payroll records, requests, and ensure changes to employee and partner records are processed 
•Manage proper functioning and review entries posted in electronic timesheet software
•Ensure the firm’s W-2 reconciling, processing and distribution requirements are completed 
•Balance payroll withholding accounts monthly and collaborate with the HR team to resolve discrepancies, and initiate correcting journal entries
•Create a quarterly 941 reconciliation against the 941 filings and the general ledger payroll accounts
•Propose and implement best practices to create efficiencies for payroll related topics to align with the Firm’s financial objectives
•Manage processes with third party payroll processor to ensure accurate and timely filed tax returns, including resolution of tax notices
•Stay abreast of tax requirements and relevant laws for processing payroll and advise accounting leadership of any changes, specifically for the states the firm has offices in
•Maintain documentation of daily, weekly, monthly and annual processing responsibilities and deadlines
•Manage payroll audits, including vendor relationships, reporting and document gathering to ensure compliance with state and federal regulations 
•Manage projects and reports as assigned by Accounting Directors and the Chief Accounting Officer
•Continually assess opportunities for process improvements and collaborate with team members to implement solutions 
Minimum Requirements:
•Bachelors degree required; Accounting, Finance or Business major preferred
•3+ years of experience managing full cycle payroll processes required; multi-state employer preferred
•ADP Workforce Now knowledge preferred
•Strong understanding of General Accounting Principles 
•Previous experience in the legal industry a plus
•Proficient in Microsoft Office products 
•Must have strong attention to detail
•Ability to work independently with limited supervision and to prioritize duties
•Strong interpersonal skills necessary to deal courteously and effectively with a diverse group of people, both on the phone and in person.
•Must be able to work with individuals at all levels of the organization
Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.  
Ice Miller is an Equal Opportunity Employer.
 
Vulnerability Analyst
Location: Chicago,Columbus,DuPage County, Illinois,Indianapolis,New York,Philadelphia,Washington D.C.
Pay Type: Salary
Department: Information Technology
Job Description:
The Vulnerability Analyst will be the primary point of contact for the Information Security team interfacing with other areas of the Information Technology organization on remediation efforts for discovered vulnerabilities. This role will provide insights and guidance on discovered vulnerabilities and how to effectively manage the associated risk, as well as organizing and tracking large datasets across multiple teams. Drive improvements over time through the management, analysis and tracking of vulnerabilities discovered while building and maintaining effective relationships with technology partners to adequately report functional requirements for vulnerability remediation based on criticality and impact. Success in this role will be determined by tracking, reporting, and remediating multiple data points across multiple teams. This position is also open for REMOTE candidates.
 Essential Job Duties: 
•Develop, communicate, and manage vulnerability scanning processes, guidelines, and standards
•Configure, update, and manage scan policies to ensure 100% coverage of scanning 
•Coordinate patch management with IT Teams to ensure timely remediation on discovered vulnerabilities
•Create and execute weekly scans, weekly reports, document vulnerabilities, coordinate the remediation of discovered vulnerabilities with the InfoSec and IT teams
•Implement, track, and drive improvements on Vulnerability scanning KPIs and SLAs
•Review existing security controls to make an informed risk decision on discovered vulnerabilities
•Report and track remediation status to leadership and stakeholders
•Review compensating controls and ensure findings on vulnerabilities align to risk
•Assist in the development and implementation of automated solutions to address daily manual tasks
•Align process and outcomes to all applicable regulations and cybersecurity frameworks
•Ability to quickly understand systems in order to identify and validate security vulnerabilities.
•Work analytically to solve both tactical and strategic problems within the vulnerability management program.
•Establish a rapport with other IT and InfoSec teams to mature the vulnerability management program and actively contribute and participate in team activities and planning that improving team skills, awareness, communication, reputation, and quality of work.
•Manage the detection and analysis of threat intelligence through various third-party sources and align those to the business through a threat triage process for remediation, action, or education.
Minimum Requirements:
•Bachelor's degree and minimum 4 years of experience in Information Security, Information Assurance and/or Cyber Security space. Additional relevant experience and professional certifications will be considered in lieu of a degree.
•Must be a critical thinker with strong problem-solving skills.
•Ability to think at systems / architecture level. (i.e. How do all the parts of the solution fit together not just design at element level)
•Demonstrated logical and structured approach to time management and task prioritization in support of teamwork goals.
•Possesses a strong collaborative mindset, able to function as a contributing member of the team.
•2-5 years of Vulnerability Analyst experience and experience with Tenable, Rapid7, or Qualys
•Experience with network security scanners, and an understanding on how attackers exploit vulnerabilities in the wild.
•Experience in the information security field designing and implementing enterprise vulnerability management processes and solutions.
•Deep and broad understanding related to security encompassing end point technologies, applications, application hosting, physical and virtual data center hosting.
•Solid skills in Windows and Linux, Encryption and networking, and have in-depth knowledge and work experience with security best practices.
•Knowledgeable with token/certificate-based authentication, DNS, and AD structure.
•Excellent verbal and written communication skills with a wide range of audiences including technologists, executives, business stakeholders and IT team members. 
•Accustomed to information security risk assessments processes
•High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
•High degree of initiative, dependability and ability to work with little supervision.
•Working knowledge of information systems security standards/practices (e.g., access control and system hardening, system audit and log file monitoring, security policies, and incident handling).
Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.
Ice Miller LLP is an Equal Opportunity Employer.
Legal Services Assistant
Location: Columbus
Pay Type: Hourly
Department: Public Affairs
Job Description:
Essential Job Duties: 
•Support all aspects of administrative practice, including legal and non-legal processes with focus on exceptional client service
•Prepare and draft correspondence, memos, and legal documents according to legal and public affairs staff and firm requirements using word processing and document management systems
•Prepare and process outgoing correspondence through email, regular mail/overnight delivery, or fax; arrange for specialized mail or courier services as required
•Monitor, organize and prioritize ongoing client projects and practice group projects 
•Handle administrative tasks such as reimbursements, as well as coordinate travel, meetings, and conference calls including IT and facilities set-ups
•Handle a high volume of scheduling for multiple attorneys/lobbyists, clients, legislators, and administration staff especially during the legislative session 
•Assist assignments with technology needs and use firm technology to complete tasks 
•Organize and maintain files, both electronic and physical, within the guidelines set by the firm
•Proofread and edit documents to ensure appropriate formatting, grammar, punctuation, and spelling, creating a finished product that is processed for attorney, client, or court consumption
•Answer, provide assistance during, and appropriately direct telephone calls for legal assignments and legislative/lobbying work as needed
•Manage scheduling of meetings, appointments, due dates, client-related activities, legislative calendars and  on electronic calendars for multiple legal assignments
•Maintain data in integrated databases that contain client and matter information for multiple legal assignments including, but not limited to, the contact management system, document management system, the docketing system, the time and billing system, the knowledge management system and the electronic mail system complying with established Firm/Practice Group policies and procedures
•Maintain positive relations with external clients, internal clients, legislative and political contacts, and co-workers and contribute to the team structure to assist with overflow and specialized tasks within guidelines set by the firm

Minimum Requirements:
•High school diploma required
•Administrative political experience or a desire to work in local/state politics
•Ability to prioritize work and balance multiple tasks and deadlines
•Proficient or intermediate experience using Microsoft Office products, including Word, Outlook, Excel, and PowerPoint
•Excellent clerical skills and knowledge of grammar, spelling, and punctuation
•Exceptional client service skills in person, over the phone, and via email
•Exceptional attention to detail
•Ability to work both independently and proactively as well as collaboratively within a team structure
•Willingness and ability to learn multiple practice areas within the law firm, as needed 
•Ability to work with a diverse group of professionals across all offices 
•Ability to maintain a professional demeanor, exhibit sound judgement, use discretion, and maintain confidentiality 
•Must be able to perform all essential duties 

Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly, and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
IT Operations Manager
Location: Indianapolis
Pay Type: Hourly
Department: Information Technology
Job Description:
The IT Operations Manager will lead the efforts for operational excellence in the day to day operations of the IT Infrastructure and Applications Support operations through process improvement, reporting, coordination and monitoring of production changes, maintenance, ticket escalations, resource balancing, and general day to day IT operations within the Ice Miller environment. 
Essential Job Duties:
Change Management:
•Refine internal procedures to ensure all IT changes are captured, documented in system, reviewed within the teams, discussed, described in detail in the change record including risk, test, and back out plans, and prepared for Change Management committee review
•Ensure all emergency changes are captured and documented
•Achieve full participation of all Infrastructure and Applications teams in Change Process
•Provide feedback and refinement to processes
•Conduct Change Meetings with internal teams to review and discuss changes for impact and analysis.
Escalation Analysis and Monitoring:
•Be in constant and consistent review of escalated tickets from Service Operations, assigning from support groups to the individuals who will resolve the incident
•Communicate across the teams to insight information sharing and collaboration for resolution of cross system problems and issues
•Target expediting resolution efforts to minimize user impact
•Identify training opportunities and needs for documentation so that specific functions and troubleshooting can be reassigned to the Service Operations Desk to save time in due diligence
•Create metrics to support efforts within operations to promote time to resolution, improved communication, detailed documentation, and training turn over 
•Work with Senior Service Desk Operations Manager to improve escalation and after hours processes for addressing escalations
Operational Maintenance:
•Set and employ standards for maintenance activities across the enterprise, respecting outage windows, Firm peak performance requirements, system and application health, and staying current on patching and updates
•Establish maintenance calendars and communicate expectations
•Ensure maintenance assignments are documented and change records are created and maintained
•Set cadence for maintenance best practices to ensure optimum performance across the enterprise of systems and services. 
Metrics:
•Define, create, and report upon a standard set of operational metrics for the IT organization including but not limited to: 1) System and Network availability/Up-time, 2) Application availability 3) Open tickets and average time to close 4) Changes successful vs. aborted or backed out
•Resource Utilization, Projects Vs. Operations
Process Improvement:
•Identify and document current processes, processes needed where not defined, and those requiring updates or improvements
•Work with teams to identify gaps and requirements for processes and procedures
•Establish processes and test process runs, adjust as needed
•Create Process, Policy, Guidelines and Procedural playbook for operations which can be used for reference, training. 
•Continue to revise and review as Firm requirements change and/or technology supporting the firm changes
•Monitor and audit process practices
•Assist with data center operations, procedures and control mechanisms, documenting key controls such as physical and remote access.
•Maintain and publish hardware, software and OS standards and set forth by the Directors
•Assist with the documentation of all system processes and procedures to ensure standardization, and best security practices.
Minimum Requirements:
•Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, related field or 5 years of relevant work experience required 
•Significant experience documenting environments, process, standards
•Demonstrated knowledge of standard IT Enterprise Operations
•Legal industry technical experience a plus
•Ability to perform within a team, manage expectations, and communicate openly
•Must be able to perform all essential duties
Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.
Ice Miller is an Equal Opportunity Employer.
IT Administrative Assistant
Location: Indianapolis
Pay Type: Hourly
Department: Information Technology
Job Description:
Ice Miller LLP, a national law firm is seeking an IT Administrative Assistant to assist with processes and workflows in support of the IT department. The employee must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.
Essential Job Duties: 
•Provide administrative support to the IT department
•Assist with order processes, purchasing, tracking and invoice management
•Process and track invoices through the Firm’s database and follow up to ensure invoices are processed timely
•Handle administrative tasks such as reimbursements, coordinating travel, meetings, and conference calls 
•Assist with financial tracking to help manage department budget and financial forecast
•Identify and manage IT inventory and assist with inventory scheduling 
•Schedule and prepare meetings for team by providing materials/agendas and taking meeting minutes
•Create, maintain and enter information into the Firm’s databases
•Assist in monitoring, organizing, and prioritizing department projects
•Answer and screen incoming calls and direct to appropriate personnel
•Manage routine status reports
•Assist with other IT projects as needed
Minimum Requirements:
•High School diploma required
•Minimum of 2 years of experience providing administrative assistance, preferably in IT or related field
•Knowledgeable of computers and other standard office equipment
•Proficient in Microsoft Office Suite
•Strong verbal and written communication skills in dealing with a diverse group of professionals
•Ability to work in a fast-paced environment
•Strong organizational skills and attention to detail
•Ability to take initiative to complete tasks
•Must be able to perform all essential job duties as outlined above
Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.  
Ice Miller LLP is an Equal Opportunity Employer.
Zoning Specialist
Location: Indianapolis
Pay Type: Salary
Department: Real Estate
Job Description:
Ice Miller is seeking candidates with law firm zoning experience for a position in our Real Estate Group.  The Zoning Specialist will provide support to the attorneys that practice land use law.  This practice includes representing clients pursuing zone map amendments (re-zonings) before plan commissions and legislative bodies as well as clients pursuing variances, special exceptions, special uses, contingent uses and administrative appeals before boards of zoning appeals.  It also includes annexation work, work before historic preservation commissions, and hearings before drainage boards and other boards and commissions of local governmental units in Indiana.  Occasionally, work supporting counties or municipalities will occur, including assistance with annexation and text amendments to zoning ordinances.  
Candidates must be highly motivated, with a strong work ethic, exceptional attention to detail, strong writing skills, able to work independently, and be able to meet strict deadlines. 
 Essential Job Duties: 
•Drafting zoning and other land use applications, notices, correspondence, findings of fact and other documents required in the zoning process 
•Drafting Planned unit development ordinances, text amendments and land use plans
•Preparing reports and presentations for public hearings
•Assisting with tracking and meeting zoning deadlines
•Maintaining the Zoning Ordinances and Rules of Procedure of various jurisdictions
•Assisting in the review and analysis of zoning ordinances, subdivision control ordinances and existing permits and approvals
•Drafting of written commitments
•Communications with planning staff and clients with respect to pending matters
•Attending public hearings and, when appropriate, present matters when requested
•Other duties may be assigned as reasonably expected
Minimum Requirements:
•Highschool Degree required
•Degree from a Planning Accreditation Board accredited University preferred 
•Membership in the Association of Collegiate Schools of Planning preferred
•Experience as a planner for a county or municipality in Indiana or as a zoning specialist at a law firm preferred 
•Highly motivated with a strong work ethic
•Exceptional attention to details
•Ability to work independently
•Strong organizational and communication skills and the ability to interact with a diverse group of professionals
•Must be able to perform all essential duties
Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.  
Ice Miller LLP is an Equal Opportunity Employer.
 
Systems Engineer Cloud I
Location: Indianapolis
Pay Type: Hourly
Department: Information Technology
Job Description:
The System Administrator - Cloud will administer, monitor, and provide maintenance to the Firm's cloud based and internally hosted systems, to include O365 and/or Azure/AWS. The employee will ensure that our systems are available, secure, and have documented and supported policies, procedures, and guidelines as directed by the Firm.

Essential Job Duties: 
•Maintain the highest level of operational standards for cloud technologies while executing best practices in operations and ongoing maintenance. 
•Maintain plans and procedures for administration of the cloud based and on-prem systems. 
•Maintain Firm’s O365 environment to include Azure AD, Intune, Exchange Online, Teams, and OneDrive. 
•Respond to escalated tickets from the Service Desk that require Infrastructure support and follow appropriate ticketing procedures. 
•Adhere to and follow Firm’s Change Management Policy and procedures. 
•Assist in management and deployment of end user and server patches and updates, including research of operational effects of the same prior to deployment
•Assist with data center operations, procedures and control mechanisms, documenting key controls such as physical and remote access.
•Assist with cloud security needs as requested by security team. 
•Assist with the documentation of all system processes and procedures to ensure standardization, and best security practices.
•Assist with the build and maintenance of servers in the cloud environment.

Minimum Requirements:
•Bachelor's Degree in Computer Science, Information Systems, Computer Engineering or related field required; or 3 years of equivalent work experience
•Demonstrated knowledge of O365 operations and technologies
•Demonstrated knowledge of O365 security tools
•Demonstrated knowledge of Azure or AWS operations and technologies
•Knowledge of IT operations and basic methodologies 
•Experience documenting environments, process, standards
•Ability to perform within a team, manage expectations, and communicate openly
•Must be able to perform all essential duties
•Legal industry technical experience a plus

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.   

Ice Miller is an Equal Opportunity Employer.
 
Network Engineer
Location: Indianapolis
Pay Type: Salary
Department: Information Technology
Job Description:
The Network Engineer is responsible for collaborating on the design and architecture of the Firm's LAN/WAN and telecommunications environment while executing the ongoing maintenance of the overall network. This position provides technical expertise for enterprise integrated, converged network including Global MPLS, wireless, router, switch and firewall configuration, support and security. 

Essential Job Duties: 
•Configure, troubleshoot, and monitor network related infrastructure including wireless controllers, routers, switches, voice and network based firewalls
•Maintain and optimize the organization's LAN/WAN infrastructure, IPS/IDS and firewalls
•Manage DNS through third party
•Analyze network traffic, identifying methods for optimization
•Coordinate and maintain QOS levels with the IT team
•Serve as a resource for Tier II-III-level Service Desk Support issues to assist in timely resolution on all Cisco and related application issues
•Create and maintain documentation for all system processes and procedures to ensure standardization and compliance

Minimum Requirements:
•Bachelor's Degree in Computer Science, Information Systems, Computer Engineering or related field required; or 5 years of equivalent combination of education and work experience
•Understanding of the Security Principles of Network Architecture
•Expert working knowledge of LAN/ WAN, IDS/IPS and Layer 7 firewall
•Minimum CCNA, CCNP level preferred 
•Legal industry technical experience a plus
•Able to work within a diverse team to achieve project, departmental, and business goals
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Candidates must have permanent authorization to work in the United States. In addition, candidates must be fully vaccinated for Covid-19, except those who have an approved medical or religious exemption.

Ice Miller LLP is an Equal Opportunity Employer.
 

WARNING: Individuals have posed as recruiters for a number of well-known law firms in the U.S. and claim to offer work-from-home positions that do not exist. The imposter recruiters require payment of an application fee and/or ask the candidate to supply credit card or bank account information to obtain a job with the firm they claim to represent. Although Ice Miller is not aware of any such fraudulent job offers being made under our name, we want to caution you about this activity. We will never ask applicants for any kind of payment to apply for employment.

Ice Miller advertises open positions on this website, Indeed.com and LinkedIn. If you have been contacted by someone who claims to be a recruiter for Ice Miller and the open position is not listed on the previously mentioned platforms, you may have been contacted by a scammer. A legitimate email from an Ice Miller representative will always come from an email ending in “@icemiller.com.” If you want to verify the authenticity of a job opening that did not appear on any of the platforms noted here, please send an email with the title and description of the job and its location to ashley.davis@icemiller.com. If you’ve been in contact by a scammer who said they represented Ice Miller, please report the activity to the Internet Crime Complaint Center at www.ic3.gov.
View Full Site View Mobile Optimized