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Career Opportunities

Ice Miller's current job openings in our professional staff team are listed below. 

Please direct any questions or inquiries to the Firm's Staff Hiring & Development Supervisor, Ashley Davis.

Ice Miller is an equal opportunity employer. This means the Firm maintains a policy of employing, assigning and advancing each individual on the basis of his or her own merit without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity, veteran status, creed, marital status, citizenship status or any other unlawful factor. This commitment to equal opportunity applies to all aspects of employment including selection, training, assignment, promotion, compensation, transfer, performance evaluation, administration of personnel policies, discipline, and discharge.

Service Operations Analyst - Site Lead
Location: Chicago
Pay Type: Hourly
Department: Information Technology
Job Description:
The Service Operations Analyst - Site Lead will provide exceptional customer service to Ice Miller LLP employees and partners in the resolution of technical problems regarding software, hardware and network usage.  This employee accepts responsibility as the key IT resource to manage the technology associated with specific Ice Miller LLP office locations, working independently and with the IT teams based at other sites to manage all facets of the on-site technology and services provided to the firm at that location.  They will work closely with end-users by providing problem resolution of their technology-related issues. Additional roles for the Service Operations Analyst-Site Lead:
•Manage and conduct conferencing setups (including, but not limited to video conferencing, webinars/WebEx, and audio conferencing) on-site, at a remote Ice Miller sites, and at an external site or between sites
•Workstation imaging and asset/inventory management and control
•Hardware support, installation, troubleshooting and repair
•Support, set up, troubleshooting of VPN, Teleworker Devices
•Desk side support and coaching
•Malware Remediation
•Evaluation of network related issues
•Utilization of problem management software tools and reporting
•Identification of potential technical issues or problems
•Support of print operations that are not otherwise outsourced
•Communication throughout the IT team
•Documentation of site technology and support
•IT Project Support (onsite or remote offices)
•Mobile device set up and roll out / Firm mobile services support
•Coordination of efforts across all IT in support of site responsibility
•Maintaining data room, monitoring equipment and environmentals
•Participate in training and meetings as requested

Essential Job Duties: 
•Displays top-level customer service, interpersonal skills and professionalism to end-users, clients and peers
•Provide on-site and remote customer support for all software and hardware utilized by the Firm 
•Provide ticket and problem analysis and reporting of trends, site needs and requirements
•Provide timely response and assistance to telephone, email, and in-person requests for technical support , including post support follow-up
•Identify, research, and resolve technical problems individually and through coordination with other IT department staff as needed
•Track and monitor all issues to ensure timely and effective resolution, escalating to other  IT Staff as necessary 
•Assist end-users to self-diagnose and implement automated solutions to operational issues in an effort to maximize efficiency
•Strong troubleshooting ability
•Set up and configure laptop & desktop PCs, mobile devices, dictation devices and printers for Firm employees according to department and Firm guidelines 
•Provide multimedia meeting support, including the support of projectors and teleconference systems
•Promote new technology when it will result in better functionality and service
•Assist in the test & evaluation phases of new applications, products or services; assist in the selection of software packages/tools which meet the users/systems requirements;  contribute to the planning process for future technical needs
•Conduct hardware and software inventory and maintain inventory database
•Participate in off-hours, on-call rotation for one week, every three to six weeks
•Occasional planned on-site remote office support

Minimum Requirements:
•Four-year college degree related to information systems or equivalent combination of experience and education 
•Comptia A+ Certification
•Microsoft Certifications a plus
•Advanced experience supporting Win10 operating systems and Microsoft Productivity Suite
•Minimum of 3 years' experience in an employee service technology position; including 2 years of hands-on PC hardware, operating system and software support
•Must be able to work effectively with little direct supervision
•Operate in a fast-paced, deadline-driven environment while managing multiple priorities 
•Excellent time management skills
•Strong communication skills in dealing with a diverse group of professionals and owners in a fast-paced environment 
•Microsoft Office Specialist certifications in Word, Excel and Outlook preferred 
•Legal industry experience preferred
•Familiar with Active Directory
•Able to participate in on-call rotation duties
•Able to travel to Ice Miller locations as needed 
•Able to provide on-site support to DuPage County office 
•Possess strong conceptual knowledge of software and hardware configurations and software applications  
•Certification in A+ and Network+ preferred
•Experience with remote access technologies 
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.


 
Business Development Manager
Location: Chicago,Columbus,New York,Washington D.C.
Pay Type: Salary
Department: Business Development
Job Description:
The Business Development Manager is responsible for managing the relationship between assigned Firm practice groups and the marketing, business development, and communications teams in order to accomplish practice group, individual, and Firm strategic goals. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•Manage the business development efforts of assigned practice groups
•Liaise between the practice groups and the marketing, business development, and communications teams to collaborate and deliver high quality materials and service 
•Provide strategic business development counsel to practice groups in order to achieve marketing and business development objectives 
•Serve as the primary point of contact for business development and marketing requests and ensure teams receive high quality work product
•Stay abreast of industry best practices and maintain a strong working knowledge of the assigned practice groups’ capabilities, experience, clients, and individual lawyer expertise in order to identify client needs and improve client relationships 
•Build relationships with attorneys within assigned practice groups to understand business development goals and materials/services needed to accomplish business plans 
•Collaborate with practice groups and attorneys to develop and continuously improve practice group and individual business plans to align with Firm goals 
•Manage business development plan coordination and integration throughout the Firm
•Manage and report on business plan progress 
•Utilize business intelligence and research to drive business development strategy

Minimum Requirements:
•Bachelor's Degree in Marketing, Business Administration or other related field required 
•Minimum of 5 years of marketing or business development experience 
•Fulsome understanding of the practice of law, law firm industries, and how each practice group services their clients
•Understanding of roles, responsibilities, and initiatives of all internal administrative departments
•Understanding of the Firm’s strategic plan and Firm values on which it is based 
•Ability to utilize technology and research to make data-driven decisions 
•Ability to successfully manage multiple priorities and meet strict deadlines 
•Excellent written and oral communication skills in dealing with a diverse group of professionals
•Ability to articulate both orally and in writing the practice groups’ services, clients, and business opportunities 
•Ability to advise practice leaders on business development best practices and provide strategic input to improve processes 
•Ability to prioritize, organize and manage work originating with different people
•Ability to identify areas for improvement and independently develop and implement solutions 
•A strong service orientation to provide professional, high quality service
•Ability to work collaboratively with various teams to deliver results 
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller LLP is an Equal Opportunity Employer.
Director of Business Development
Location: Chicago,Columbus,Indianapolis,New York,Philadelphia,Washington D.C.
Pay Type: Salary
Department: Business Development
Job Description:
The Director of Business Development will be responsible for developing strategy and overseeing the business development for the Firm to align with strategic goals. This position must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position. 

Essential Job Duties: 
•Review practice group and individual business plans and create and align business development strategy to meet firm goals 
•Lead a team of business development professionals in providing strategic and tactical support to all practice groups
•Using analytics, determine effectiveness of business development efforts to adjust marketing, business development, and client pitch efforts to maximize return on investment
•Liaise with practice groups to develop and continue to revise practice group business plans to achieve the Firm’s strategic goals 
•Lead and provide strategic oversight for RFPs, client pitches, and competitive intelligence
•Travel to offices throughout the Firm to support Business Development efforts as needed
•Foster a collaborative, positive and productive work environment that aligns with firm values 
•Responsible for budget oversight for business development 
•Ensure team is educated on brand standards and Rules of Professional Conduct requirements for communications and content 
•Develop and oversee strategy for client engagement, including assessing needs for additional services, executing a targeted business strategy, developing analytics and research materials to determine market position to support data-driven decisions
•Develop and lead client feedback programs and present to practice groups and relevant teams
•Liaise with Practice Group Directors and sales, marketing, and communications teams to assess client experience and pricing improvement options 
•Manage and oversee projects across teams as needed 

Minimum Requirements:
•Bachelor’s Degree in Business, Marketing, Communications, or related field required
•Minimum of 8 years of experience in either a communications, marketing or related role 
•Fulsome understanding of the practice of law, law firm industries, and how each practice group services their clients
•Understanding of roles, responsibilities, and initiatives of all internal administrative departments
•Understanding of the Firm’s strategic plan and Firm values on which it is based and the general practice of law
•Experience working with a professional services organization preferred
•Previous management experience
•Must have the ability to multi-task and work effectively under pressure  
•Ability to successfully manage multiple priorities
•Excellent time management and organization skills
•Technical skills and the ability to use designated software and design tools such as Excel, PowerPoint and Word
•Strong attention to detail
•Strong team orientation and ability to collaborate across departments and practice areas 
•Exceptional problem solving and communication skills
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
Bankruptcy Legal Secretary
Location: New York
Pay Type: Hourly
Department: Bankruptcy & Financial Restructuring
Job Description:
Ice Miller LLP, a national law firm, is seeking a Legal Secretary with litigation experience to support multiple attorneys in our bankruptcy practice group. Candidates must possess strong organizational skills with a high level of attention to detail to be successful in this position. 

Essential Job Duties: 
•Manage all aspects of administrative practice, including legal and non-legal processes
•Prepare and draft correspondence, memos, and legal documents according to legal staff and Firm requirements using word processing and document management systems
•Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or messenger services as required
•Maintain files, both electronic and physical, within the guidelines set by the firm 
•E-file in federal and state courts
•Answer, provide assistance during, and appropriately direct telephone calls for legal assignments as needed
•Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal assignments
•Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
•Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm

Minimum Requirements:
•Minimum of three years of experience as a litigation legal secretary
•Bankruptcy litigation experience preferred but not required 
•Higher education or coursework related to the legal field preferred
•General familiarity with federal bankruptcy filings, such as motions, applications, certifications, and briefs preferred but not required 
•Ability to prioritize work and balance multiple projects and deadlines 
•Excellent clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional customer service skills in person, over the phone and via email
•Exceptional attention to detail and ability to work independently and proactively
•Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Outlook, Excel, and PowerPoint
•Must be able to perform all essential duties 

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
Litigation Legal Secretary
Location: Chicago
Pay Type: Hourly
Department: Litigation
Job Description:
Ice Miller LLP, a national law firm, is seeking a Legal Secretary with litigation experience to support multiple attorneys in our litigation practice group. Candidates must possess strong organizational skills with a high level of attention to detail to be successful in this position. 

Essential Job Duties: 
•Manage all aspects of administrative practice, including legal and non-legal processes.
•E-file in federal and state courts.
•Prepare and draft correspondence, memos, and legal documents according to legal staff and firm requirements using word processing and document management systems.
•Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or messenger services as required.
•Organize and maintain files, both electronic and physical, within the guidelines set by the firm.
•Maintain files, both electronic and physical, within the guidelines set by the firm 
•Answer, provide assistance during, and appropriately direct telephone calls for legal assignments as needed.
•Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal assignments.
•Handle administrative tasks such as reimbursements, as well as coordinate travel, meetings, and conference calls including IT and facilities set-ups.
•Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling.
•Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm.

Minimum Requirements:
•Minimum of three years of experience as a litigation legal secretary
•Higher education or coursework related to the legal field preferred
•Ability to prioritize work and balance multiple projects and deadlines 
•Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Outlook, Excel, and PowerPoint
•Ability to maintain a professional demeanor, exhibit sound judgment, maintain confidentiality and use discretion
•Ability to exhibit problem-solving skills and demonstrate initiative
•Excellent clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional customer service skills in person, over the phone and via email
•Exceptional attention to detail and ability to work independently and proactively
•Must have experience with electronic filing in both state and federal courts
•Must be able to perform all essential duties 


Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
Staff Development Specialist
Location: Indianapolis
Pay Type: Salary
Department: Human Resources
Job Description:
The Staff Development Specialist is responsible for developing and implementing the continuous roll out of the staff professional development plan and related programs. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•Coordinate the Firm’s Staff Professional Development program
•Coordinate onboarding and integration to the Firm for all staff
•Implement the professional development training programs
•Implement training based on staff needs to align with job requirements and the Firm’s strategic goals
•Leverage technology to create training opportunities that are easily accessible across the Firm
•Coordinate staff orientation and onboarding materials and develop processes to streamline and improve the employee experience
•Maintain the compilation of data and feedback for professional development and training programs
•Foster relationships and collaborate with managers and trainers across the Firm to develop professional development opportunities that align with the Firm’s strategic goals
•Continuously assess programs for future development opportunities and incorporate feedback for improvement
•Ensure diversity & inclusion initiatives are incorporated into staff trainings and professional development opportunities

Minimum Requirements:
•Bachelor's Degree is required
•At least five years of experience implementing training and development programs 
•Prior experience developing and implementing training programs in a corporate or legal environment 
•Strong ability to leverage technology for training programs 
•Advanced experience with Microsoft Office suite products, including Word and PowerPoint 
•Experience with programs such as Adobe Captivate, etc. a plus 
•Ability to think and change focus quickly and manage multiple projects simultaneously 
•Excellent interpersonal and written and oral communication skills, good judgment and professional demeanor
•Ability to prioritize, organize and manage various projects with different teams and people
•A strong service orientation to provide professional, high quality service to the Firm’s staff
•The ability to formulate and effectively communicate recommendations, take direction, and implement decisions made in a high pressure environment
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller LLP is an Equal Opportunity Employer.
Billing Manager
Location: Indianapolis
Pay Type: Salary
Department: Accounting
Job Description:
The Billing Manager will be responsible for overseeing the Billing functions for the Firm across all markets. The Billing Manger will work with the Firm’s Chief Pricing Officer to manage the Firm’s alternative fee arrangement options and ensure efficiency in the billing cycle. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position. 

Essential Job Duties: 
•Manage the full-cycle billing functions for the Firm 
•Liaise between attorneys and billing team regarding billing requirements and fee options
•Work collaboratively with the Chief Pricing Officer and Senior Management to establish financial goals as it relates to the billing process 
•Train team members on processes and procedures related to the billing process and alternative fee options 
•Liaise with the Chief Pricing Officer and Pricing Analyst to understand and educate attorneys on various pricing models 
•Identify trends and issues with performance in relation to practice group profitability and client fee agreements and offer suggestions for improvement
•Manage the billing team across all markets 
•Analyze billing processes and understand technical aspects of billing software 
•Communicate regularly with the Chief Pricing Officer and Practice Group Leaders regarding delinquent billing and to ensure client bills meet expectations  
•Analyze current processes and look for improvements and potential to streamline and automate routine tasks 

Minimum Requirements:
•Bachelor’s degree in Accounting related field required
•5 years of accounting experience in a law firm environment 
•Minimum 3 years of management experience 
•Strong bookkeeping background
•General understanding of electronic billing
•Proficient in Microsoft Office products and able to leverage technology to streamline processes 
•Able to adapt to fast pace work environment
•Ability to multi-task and effectively manage time
•Ability to analyze data to drive decisions
•Must have strong attention to detail 
•Must be organized
•Excellent communication skills when dealing with a diverse group of professionals
•Ability to work independently with minimal supervision and to prioritize duties and use good judgment
•Able to independently lead a team of people and implement solutions 
•Must be able to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller LLP is an Equal Opportunity Employer.

WARNING: Individuals have posed as recruiters for a number of well-known law firms in the U.S. and claim to offer work-from-home positions that do not exist. The imposter recruiters require payment of an application fee and/or ask the candidate to supply credit card or bank account information to obtain a job with the firm they claim to represent. Although Ice Miller is not aware of any such fraudulent job offers being made under our name, we want to caution you about this activity. We will never ask applicants for any kind of payment to apply for employment.

Ice Miller advertises open positions on this website, Indeed.com and LinkedIn. If you have been contacted by someone who claims to be a recruiter for Ice Miller and the open position is not listed on the previously mentioned platforms, you may have been contacted by a scammer. A legitimate email from an Ice Miller representative will always come from an email ending in “@icemiller.com.” If you want to verify the authenticity of a job opening that did not appear on any of the platforms noted here, please send an email with the title and description of the job and its location to ashley.davis@icemiller.com. If you’ve been in contact by a scammer who said they represented Ice Miller, please report the activity to the Internet Crime Complaint Center at www.ic3.gov.
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