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Career Opportunities

Ice Miller's current job openings in our professional staff team are listed below. 

Please direct any questions or inquiries to the Firm's Recruiting Coordinator, Ashley Davis.

Ice Miller is an equal opportunity employer. This means the Firm maintains a policy of employing, assigning and advancing each individual on the basis of his or her own merit without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity, veteran status, creed, marital status, citizenship status or any other unlawful factor. This commitment to equal opportunity applies to all aspects of employment including selection, training, assignment, promotion, compensation, transfer, performance evaluation, administration of personnel policies, discipline, and discharge.

Recruiting, Development & Inclusion Assistant
Location: Columbus,Indianapolis
Pay Type: Hourly
Department: Talent Acquisition
Job Description:
The Recruiting, Development & Inclusion Assistant will be responsible for providing strong administrative support to the Talent Acquisition team. The employee must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.

Essential Duties 
•Provide support and assistance to the legal talent and diversity & inclusion teams for areas, including but not limited to: attorney recruiting, professional development and training, as well as Firm-wide diversity & inclusion initiatives
•Schedule meetings and ensure all a/v, catering, and meeting room needs are set-up
•Manage data in multiple databases, including attorney recruiting, attorney development, and learning management 
•Assist with the Firm’s continuing legal education (CLE) programs for attorneys, including applying for CLE credit, tracking, reporting, and in-house program setup 
•Coordinate new attorney orientation 
•Participate in welcoming new attorney team members
•Provide administrative support to the Firm’s Attorney Feedback and Development Committee (AFDC), the Attorney Coaching Committee (ACC), the Recruiting Committee, and the Diversity Council, including calendaring, maintaining feedback files, arranging committee meetings, document production, preparing agendas, and meeting room setup 
•Provide strong administrative support to the department Managers and Directors including, but not limited to, calendaring, invoices, expense reimbursements, and travel arrangements 
•Work with a diverse group of professionals and provide exceptional customer service 
•Assist with various research projects/special projects as requested 

Minimum Requirements:
•Bachelor’s degree preferred
•Prior experience in customer service
•Committed to professional growth and continuous learning  
•Strong attention to detail 
•Demonstrated interest in diversity & inclusion work
•Strong written and verbal communication skills 
•Ability to research and analyze various types of data 
•Ability to manage several projects and operate under tight deadlines 
•Strong interpersonal skills to communicate with a diverse group of people
•Ability to maintain confidentiality and demonstrate a high degree of diplomacy 
•Strong Microsoft Word and Excel skills and ability to learn other computer programs quickly 
•Ability to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller LLP is an Equal Opportunity Employer.
 
Litigation Legal Secretary - Chicago
Location: Chicago
Pay Type: Hourly
Department: Litigation Practice Group
Job Description:
Ice Miller LLP, a national law firm, is seeking a Legal Secretary with litigation experience to support multiple attorneys in our litigation practice group. Candidates must possess strong organizational skills with a high level of attention to detail to be successful in this position. 

Essential Job Duties: 
•Manage all aspects of administrative practice, including legal and non-legal processes
•Prepare and draft correspondence, memos, and legal documents according to legal staff and Firm requirements using word processing and document management systems
•Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or messenger services as required
•Maintain files, both electronic and physical, within the guidelines set by the firm 
•E-file in federal and state courts
•Answer, provide assistance during, and appropriately direct telephone calls for legal assignments as needed
•Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal assignments
•Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
•Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm

Minimum Requirements:
•Minimum of three years of experience as a litigation legal secretary
•Higher education or coursework related to the legal field preferred
•Ability to prioritize work and balance multiple projects and deadlines 
•Excellent clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional customer service skills in person, over the phone and via email
•Exceptional attention to detail and ability to work independently and proactively
•Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Outlook, Excel, and PowerPoint
•Must be able to perform all essential duties 

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
Legal Secretary
Location: Indianapolis
Pay Type: Hourly
Department: Litigation Practice Group
Job Description:
Ice Miller LLP, a national law firm, is seeking a Legal Secretary to support our attorneys in various practice areas. Successful candidates will be eager to diversify their skillset and enjoy working with a variety of teams. This person must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties: 
•Manage all aspects of administrative practice, including legal and non-legal processes
•Prepare and draft correspondence, memos, and legal documents according to legal staff and Firm requirements using word processing and document management systems
•Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or courier services as required
•Answer, provide assistance during, and appropriately direct telephone calls for legal staff members as needed
•Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal staff members
•Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
•Manage the coordination of complex document preparation; ensure all attachments, exhibits and enclosures are intact
•Prepare, file, and serve pleadings and other court documents, electronically and otherwise
•Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm

Minimum Requirements:
•Three to five years of experience as a legal secretary
•Experience working with litigation or transaction attorneys preferred  
•Higher education or coursework related to the legal field preferred
•Excellent clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional customer service skills in person, over the phone and via email
•Exceptional attention to detail and ability to work independently and proactively
•Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Excel, and PowerPoint

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
 
Litigation Legal Secretary - New York
Location: New York
Pay Type: Hourly
Department: Litigation Practice Group
Job Description:
Ice Miller LLP, a national law firm, is seeking a Legal Secretary with litigation experience to support multiple attorneys in our litigation practice group. Candidates must possess strong organizational skills with a high level of attention to detail to be successful in this position. 

Essential Job Duties: 
•Manage all aspects of administrative practice, including legal and non-legal processes
•Prepare and draft correspondence, memos, and legal documents according to legal staff and Firm requirements using word processing and document management systems
•Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or messenger services as required
•Maintain files, both electronic and physical, within the guidelines set by the firm 
•E-file in federal and state courts
•Answer, provide assistance during, and appropriately direct telephone calls for legal assignments as needed
•Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal assignments
•Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
•Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm

Minimum Requirements:
•Minimum of three years of experience as a litigation legal secretary
•Higher education or coursework related to the legal field preferred
•Ability to prioritize work and balance multiple projects and deadlines 
•Excellent clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional customer service skills in person, over the phone and via email
•Exceptional attention to detail and ability to work independently and proactively
•Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Outlook, Excel, and PowerPoint
•Must be able to perform all essential duties 

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
 
Legal Administrative Assistant (Hub Assistant)
Location: Indianapolis
Pay Type: Hourly
Department: Real Estate Practice Group
Job Description:
This Assistant will work as a member of a team (including a Hub lead) to provide high level document and administrative assistance to a group of Associates and Paralegals (generally, by practice group(s)). This position functions similar to a Legal Administrative Assistant but is referred to as a Hub Assistant internally. 

This Assistant must have an advanced level of document technical expertise and software competencies in PDF, Word, PowerPoint and Excel.

This Assistant will work directly with the Hub’s internal clients and manage tasks assigned to them while utilizing the team members and other firm resources (Ricoh, Integreon, etc.) to provide exceptional quality and efficient service to the assigned Hub users. 

Essential Job Duties: 
•Prepare correspondence, memos, and legal documents according to Firm standards using the current word processing and document management systems 
•Manage the preparation and coordination of complex document production while utilizing technology platforms and other firm resources to streamline processes and reduce turnaround time (example for the Business Practice Group using Doxly and DocuSign software)
•Maintain pertinent case data to ensure all deadlines and filings are met 
•Manage assignments from attorneys and paralegals by providing estimated timelines to complete including progress updates 
•Research information as instructed by Associates and Paralegals
•Ensure all data is accurately entered and updated in firm systems such as Workflow and InterAction. 
•Communicate with other members of the team regarding workload, deadlines, and upcoming assignments to ensure the team is functioning efficiently at all times 
•Handle administrative tasks such as reimbursements and workflow vouchers as well as coordinate travel, meetings, and conference calls including IT and facilities set-ups.
•File and case support for Associates and Paralegals (example for the Business Practice Group: closing binders, stock certificates, and minute books)
•Electronic Filing (example for the Business Practice Group INBiz portal; litigation case filings, etc.) 
•Respond to special project requests from the Hub timekeepers and Group Leader 
•Provide outstanding assistance to new Associates and Paralegals and familiarize them with the Hub process 
•Collaborate with Hub team members regarding distribution of tasks to ensure equitable workloads
•Maintain strict confidentiality for all information and case data received via attorneys and paralegals
•Have a positive, upbeat team-centered attitude 

Minimum Requirements:
•Higher education or coursework related to the legal field preferred
•Document production experience preferred
•Advanced technology knowledge and experience using Microsoft Office products such as Word, Excel, and PowerPoint
•Excellent clerical skills and knowledge of grammar, spelling and punctuation 
•Exceptional attention to detail and ability to work in a team environment 
•Exceptional customer service skills in person, over the phone and via email
•Ability to manage multiple projects, priorities, and deadlines

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website. 

Ice Miller is an Equal Opportunity Employer.
 
Environmental Paralegal
Location: Indianapolis
Pay Type: Hourly
Department: Environmental
Job Description:
Ice Miller is seeking candidates with law firm paralegal experience for a position in our Environmental Practice Group in the Indianapolis office. All candidates must be highly motivated with a strong work ethic, possess exceptional attention to detail, be able to work independently, and be able to meet deadlines. This employee must be capable of working in a fast-paced environment with time-sensitive materials and maintain strict confidentiality due to the nature of the position.
 
Essential Job Duties:
•Research and analyze law sources such as statutes, recorded judicial decisions, legal articles, treaties, constitutions, and legal codes
•Prepare legal documents such as briefs, pleadings, appeals, contracts, etc.
•Prepare affidavits of documents and maintain document file by ensuring proper indexing and filing of original leading documents
•Attend meetings with clients to determine factual issues and possible documentation sources
•Maintain and monitor case calendar
•Manage and assist in document review and document production in the litigation context
•Identify electronic sources for collection of electronic discovery from clients; coordinate collection of electronic files; analyze the nature and volume of data to be collected; and determine the platform that will be utilized for review of the data in the discovery process
•Track document productions in assigned cases
•Assist in the presentation of electronic exhibits, assist in tracking of trial exhibits, coordinate witness appearances and serve as a key contact with court personnel in the logistics of the trial process
•Prepare privilege logs
•Prepare notices and subpoenas; summarize/index transcripts; prepare witness files; select and assemble potential deposition exhibits; attend and take notes at depositions
•Assist in preparing discovery requests and responses; summarize responses from other parties

Minimum Requirements:
•Paralegal certificate or related experience preferred
•At least three years of law firm litigation experience with e-discovery tools and software, document management and trial preparation
•Highly motivated with a strong work ethic
•Possess exceptional attention to detail
•Ability to work independently
•Strong organizational and communication skills and the ability to interact with clients and attorneys
•Proficient in excel, power point, trial director, and familiar with docketing software
•Must be able to perform all essential duties
•Willingness to work overtime and weekends, if needed

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller LLP is an Equal Opportunity Employer.
 
Real Estate Practice Group Director
Location: Chicago
Pay Type: Salary
Department: Real Estate Practice Group
Job Description:
The Practice Group Director will provide leadership and management for the Real Estate Group across all applicable markets. The Practice Group Director will manage the business and operational aspects of the Real Estate practice group to ensure profitability and efficiency. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties:
•Manage the operational needs of the Real Estate practice group
•Manage the relationship with administrative department liaisons to achieve practice group goals
•Assist in the development of practice group business plans, working closely with the Practice Group Leader(s) and COO
•Develop annual practice group budgets and track adherence to established budgets
•Work with the practice group to develop more efficient work processes for achieving client needs
•Work with Practice Group Leader(s) and COO in developing longer term strategic direction of the group, including initiatives in hiring, technology, pricing, and business development
•Work with practice group to put operational changes in place in accordance with the group’s overall approved business plan

Minimum Requirements:
•Bachelor’s degree in Business, Finance, or related field required
•15 years working in a business capacity with 5 years of experience in a law firm
•Strong understanding of law firm structure and fee options
•Strong leadership, analytical, and problem solving skills
•Ability to travel when necessary
•Excellent verbal and written communication skills
•Able to foster an inclusive team where everyone has opportunities to succeed
•Ability to juggle multiple priorities and manage multiple responsibilities 

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
 
Litigation Practice Group Director
Location: Chicago,Indianapolis
Pay Type: Salary
Department: Litigation Practice Group
Job Description:
The Practice Group Director will provide leadership and management for the Litigation Group across all applicable markets. The Practice Group Director will manage the business and operational aspects of the Litigation practice group to ensure profitability and efficiency. The employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties:
•Manage the operational needs of the Litigation practice group
•Manage the relationship with administrative department liaisons to achieve practice group goals
•Assist in the development of practice group business plans, working closely with the Practice Group Leader(s) and COO
•Develop annual practice group budgets and track adherence to established budgets
•Work with the practice group to develop more efficient work processes for achieving client needs
•Work with Practice Group Leader(s) and COO in developing longer term strategic direction of the group, including initiatives in hiring, technology, pricing, and business development
•Work with practice group to put operational changes in place in accordance with the group’s overall approved business plan

Minimum Requirements:
•Bachelor’s degree in Business, Finance, or related field required
•15 years working in a business capacity with 5 years of experience in a law firm
•Strong understanding of law firm structure and fee options
•Strong leadership, analytical, and problem solving skills
•Ability to travel when necessary
•Excellent verbal and written communication skills
•Able to foster an inclusive team where everyone has opportunities to succeed
•Ability to juggle multiple priorities and manage multiple responsibilities 

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
 
Human Resources Assistant
Location: Indianapolis
Pay Type: Hourly
Department: Human Resources Department
Job Description:
The Human Resources (HR) Assistant will be responsible for providing strong administrative support to the entire Human Resources team. The HR Assistant will have the opportunity to learn about all Human Resources functions and will be an integral role in the success of the team. This employee must be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position.

Essential Job Duties:
•Work with a diverse group of people and provide exceptional customer service
•Perform customer service functions by answering employee requests and questions
•Assist with various research projects/special projects as requested
•Verify, maintain, and manage retention schedule for I-9 documentation
•Process background and conflicts forms for new hires and manage retention schedule
•Track employee hires, terminations, and transfers
•Monitor employee changes and send distribution emails as needed
•Prepare and execute the Firm’s internal newsletter
•Post information to the Firm’s intranet
•Maintain calendars, coordinate travel, schedule meetings, and reserve conference rooms as requested
•File employee information and documentation
•Manage data in the Firm’s ADP system
•Create reports and update employee information as requested
•Prepare new employee files and ensure all onboarding paperwork is collected and filed
•Process department invoices as requested
•Schedule exit interviews and benefits meetings and assemble separation packages
•Provide assistance with welcoming new team members, including, Firm tours and new hire pictures as needed
•Assist with benefits administration and vendor communications
•Assist with interview setup and administrative recruiting functions as needed
•Assist with the administrative functions of Human Resources events and programs
•Assist with the staff and paralegal performance review process 
•Assist team with multifunction copying, scanning, and printing

Minimum Requirements:
•Bachelor’s degree preferred
•3-5 years of experience in customer service
•Committed to professional growth and continuous learning 
•Ability to research and analyze various types of data
•Ability to manage several projects and operate under tight deadlines
•Strong interpersonal skills to communicate with a diverse group of people
•Ability to maintain confidentiality and demonstrate a high degree of diplomacy
•Strong Microsoft Word and Excel skills
•Ability to perform all essential duties

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller LLP is an Equal Opportunity Employer.
 
Corporate Legal Secretary
Location: Indianapolis
Pay Type: Hourly
Department: Business Practice Group
Job Description:
This Legal Secretary will be responsible for assisting legal and other professional personnel in the performance of complex and specialized clerical duties relating to all aspects of the legal process as well as administrative tasks associated with comprehensive project financing and incentives procurement & management. This person must have experience working with legal counsel and be capable of working in a fast-paced environment with time-sensitive materials, and maintain strict confidentiality due to the nature of the position. 

Essential Job Duties: 
•Provide assistance to legal and professional team members of Strategus LLC, an affiliate of Ice Miller LLP
•Manage all aspects of administrative practice, including legal and non-legal processes
•Prepare and draft correspondence, memos, and legal documents according to legal staff and Firm requirements using word processing and document management systems
•Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or courier services as required
•Maintain files, both electronic and physical, within the prescribed guidelines
•Answer, provide assistance during, and appropriately direct telephone calls as needed
•Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal assignments
•Prepare and proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
•Maintain positive relations with internal client and co-workers  

Minimum Requirements:
•Three years of experience as a legal secretary preferred
•Higher education or coursework related to the legal field preferred
•Experience working in areas of a legal environment, including but not limited to: Capital Investments, Public, Corporate, or Tax Credit Finance, Corporate Formations, Contract Negotiations, and/or Real Estate transactions preferred
•Experience with law firms, and/or a private practice preferred
•Excellent clerical skills and knowledge of grammar, spelling, and punctuation 
•Exceptional customer service skills in person, over the phone, and via email
•Exceptional attention to detail and ability to work independently and proactively
•Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Excel, and PowerPoint 
•Must be able to perform all essential duties 

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts on our website.

Ice Miller is an Equal Opportunity Employer.
 
Partner Administrative Assistant
Location: Indianapolis
Pay Type: Hourly
Department: Employee Benefits
Job Description:
The Partner Administrative Assistant will be responsible for providing high-level administrative support to one of the Firm's partners.  The Partner Administrative Assistant must be capable of working in a fast paced environment with time sensitive materials, interact well with clients and high profile individuals, have strong organizational skills and maintain strict confidentiality due to the nature of the position. 

Essential Job Duties:
•Answer, provide assistance during, and appropriately direct telephone calls as needed
•Manage Partner's appointment schedule by scheduling of meetings, appointments, travel, due dates and client-related activities
•Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling
•Prepare and process outgoing correspondence through mail or fax; arrange for specialized mail or courier services as required
•Serve as a communication intermediary between the Partner, other Firm employees, and external contacts; receive clients and visitors to the Firm and relay messages as needed
•Prepare expense reimbursement and disbursement requests
•Manage incoming mail and faxes
•Coordinate travel arrangements, including preparing itineraries, agendas and travel expense reports, booking transportation and arranging lodging, and making arrangements for meeting space and amenities
•Process timesheets and provide back-up assistance for document work
•Work closely with Partner’s legal assistant to coordinate tasks and discuss projects
•Manage Partner’s event and sponsorship tickets and invitations and ensure guests are confirmed to attend
•Assist with various events, including but not limited to, sending out invitations, tracking responses, reservations, food and beverage requests, and event details 
•Manage Partner’s correspondence folder and manage all follow-up to meet assigned deadlines
•Proactively assist and provide teamwork to other team members when workload permits
•Complete projects and special assignments, including determining priorities, managing time, monitoring progress, problem-solving, and making adjustments to plans

Minimum Requirements:
•Three years of experience as an administrative or executive assistant preferred
•Bachelor degree preferred
•Excellent organizational and clerical skills and knowledge of grammar, spelling and punctuation
•Exceptional customer service skills in person, over the phone and via email
•Exceptional attention to detail and ability to work independently and proactively
•Computer proficient, intermediate or advanced experience using Microsoft Office products such as Word, Excel, and PowerPoint
•Must be able to perform all essential duties
 
Application Analyst
Location: Indianapolis
Pay Type: Salary
Department: Information Technology
Job Description:
The Application Analyst’s role is to plan, design, develop, and launch assigned applications in support of core organization functions.  The analyst will apply communication, analytical, and problem-solving skills to help identify and resolve systems issues in order to maximize technology investments. The employee must be capable of working in a fast-paced environment with tight deadlines and maintain strict confidentiality due to the nature of the position.

Essential Job Duties:
•Assist in the planning, design, development, of new applications and enhancements to existing applications.
•Ensure compatibility and interoperability of applications.
•Review and analyze the effectiveness and efficiency of existing solutions and develop strategies for improving or further leveraging these applications.
•Conduct research into software application products and services in support of development and purchasing efforts.
•Provide support for the testing of new and existing software applications under development or consideration for purchase.
•Maintain and enhance performance of all new and existing software and applications across the organization.
•Identify and learn appropriate software applications used and supported by the organization.
•Coordinate with department heads to assess departmental application training needs and objectives.
•Participate in the design, development, and delivery of software applications training programs and individual classes.
•Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems.
•Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
•Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
•Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
•Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
•Post software updates, drivers, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution.
•Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, and so on.
•Apply diagnostic utilities to aid in troubleshooting.

Minimum Requirements:
•Bachelor's Degree in Computer Science, Information Systems, or related field preferred or 3-5 years of equivalent work experience.
•Strong general knowledge of the Microsoft Windows operating systems (PC and Server) including all administration-level functions.
•Experience with Microsoft Office with emphasis on Excel proficiency.
•Experience with T-SQL, SSRS, Power BI or other report design and visualization tools.
•Experience supporting functional vertical technologies in Accounting, HR, Marketing a plus.
•Experience with requirements gathering and software testing.
•Previous experience in the legal industry or professional services a plus.
•Excellent customer service and communication skills.

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. In order to succeed, we take great pride in a culture of inclusion where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform at the highest potential. Learn more about Ice Miller’s Diversity & Inclusion efforts here.

Ice Miller LLP is an Equal Opportunity Employer.
 

WARNING: Individuals have posed as recruiters for a number of well-known law firms in the U.S. and claim to offer work-from-home positions that do not exist. The imposter recruiters require payment of an application fee and/or ask the candidate to supply credit card or bank account information to obtain a job with the firm they claim to represent. Although Ice Miller is not aware of any such fraudulent job offers being made under our name, we want to caution you about this activity. We will never ask applicants for any kind of payment to apply for employment.

Ice Miller advertises open positions on this website, Indeed.com and LinkedIn. If you have been contacted by someone who claims to be a recruiter for Ice Miller and the open position is not listed on the previously mentioned platforms, you may have been contacted by a scammer. A legitimate email from an Ice Miller representative will always come from an email ending in “@icemiller.com.” If you want to verify the authenticity of a job opening that did not appear on any of the platforms noted here, please send an email with the title and description of the job and its location to ashley.davis@icemiller.com. If you’ve been in contact by a scammer who said they represented Ice Miller, please report the activity to the Internet Crime Complaint Center at www.ic3.gov.

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