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Samantha Lofton Moss serves as Ice Miller’s Chief Risk, Information Governance and Legal Project Management Officer, spearheading executive project management for legal operations and the legal project management office. Samantha’s focus is on managing legal practice operations and improving efficiency, which impacts the Firm's ability to best service clients. Samantha works closely with the legal project management and pricing teams using Legal Project Management and Lean Six Sigma principles to focus on client value, reducing waste, alignment of objectives, workflow and talent.Samantha partners with client, attorney and operations teams to assess and understand the voice of the client, drive efficiencies and use technology to improve service. Samantha also spearheads strategic management of risk and information governance efforts and relevant staff. She oversees information asset issues relating to risk management: compliance/privacy/IT security; practice support; litigation support/electronic data discovery; knowledge/library services; records/information management; retention; docketing; new business intake/conflicts; imaging and electronically stored information initiatives and best practices.

Samantha has over 25 years of experience in operations and data management. Prior to joining Ice Miller, she held the office of firm-wide records information and compliance manager for Greenebaum Doll and McDonald, a large law firm based in Louisville, Kentucky. While there, she implemented a firm-wide records and information management program and lent her knowledge on records and information management to clients on an as-needed basis and served as a key member of the following teams: Enterprise Records and Information Management; Technology; Electronic Discovery Law and Information Management; HITECH Compliance; and Knowledge Management.

Before joining Greenebaum, Samantha was a records management lead for ClinTrials Research Inc., a clinical research organization based in Durham, North Carolina.

Samantha Lofton Moss is not licensed to practice law in any state and does not provide legal services.
Selected Experience
  • Steering Committee Member, Law Firm Information Governance Symposium, 2019 – 2022
  • ​Education Committee Member, ALA – IN, 2014-2016
  • Task Force Leader, Information Governance Symposium - Emerging Trends TF, 2013-2014
  • Chair, ARMA International, Member and Practice Support Committee, 2011-2012
  • Board of Director, ARMA International, 2009-2012
  • Chair, Standards Development Committee, ARMA International, 2008-2009
  • Chair, Education Program Committee, ARMA International Conference and Expo, Las Vegas, Nev., 2008
  • Chair, Records Management in Litigation Support - Guideline Development Task Force, Published ARMA International, 2007
Published In
 
  • Contributing Writer, Law Firm Information Governance Symposium (LFIGS), Iron Mountain (2013-2022), LFIGS Symposium Reports (ironmountain.com)
  • ​"Samantha Lofton and the Implications of Cloud Computing on Records and Information," CMSwire.com, July 2010
  • Contributing Writer, "Records Management Responsibility in Litigation Support," ARMA International, 2007
Speaking Engagements
  • ARMA NYC Metro Annual Conference: Strategies for Collaboration Site Governance in Law Firms 2022
  • ALA Indianapolis: Cyber Security Insurance & Information Governance Considerations. 2021
  • ARMA Midwest Region Spring Seminar: Post-pandemic challenges/opportunities and Law Firm Information Governance Symposium resource review. 2021
  • ILTA Global IG Day Round table: Post-pandemic challenges and opportunities; ROI on physical to digital policies and procedures; Governing content in collaboration systems (both on prem and in the cloud) Virtual 2021
  • Inside the Firm Knowledge Management and Information Governance Professional Initiatives, Litera TV 2020 Inside the Firm: ft. Lynn Fogle & Samantha Lofton Moss | Litera TV
  • Legal Security Conference, International Technology Association (ILTA), Washington, D.C. 2018
  • CIO Forum, Louisville, KY 2016
  • ARMA International Conference, San Antonio, TX 2016
  • International Technology Association (ILTA), Washington, D.C. 2016
  • “Information Security the Information Governance Connection; The Evolving Role of the RIM Professional and the Profile of an IG Professional” ARMA Spring Seminar, Lexington KY 2016
  • ARMA, Cincinnati Ohio 2016
  • International Technology Association 2015
  • "Managing ESI in Discovery: Improving Your Law Firm's Identification, Collection, Review, and Production of ESI" ALI-ABA, 2012
  • "Cloud Computing, Web 2.0/3.0 and Transnational Discovery" Introduction to Electronic Discovery and Evidence, Georgetown University Law Center, Washington D.C., 2012
  • "Privacy, Security and Compliance with HIPAA – What the HITECH Act Means for You and Your Company," Kentucky Society of Human Resource Professionals, Louisville, KY., 2010
  • "The RIM Implications of Cloud Computing," ARMA, London/Ontario Canada, 2010
  • "Strategic Planning, Governance – GARP – Generally Accepted Record Keeping Principles," ARMA International South East Region Leadership Conference, Nashville, TN., 2010
  • "Cloud Computing: Retention, Privacy and Contractual Considerations," Law Firm/ Client CLE, Louisville, KY., 2009
  • "The Keys to Management Support for Records and Information Management Programs," ARMA, Cincinnati, OH., 2009
  • "Records Management in Litigation Support," Web-Seminar, ARMA International, 2007
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