Portrait of Rachel Englander

Rachel Englander

Director of Knowledge Management & Info Research

Rachel works extensively with attorneys, business analysts, knowledge workers, external vendors, practice groups and administrative departments to promote knowledge sharing throughout the firm. Rachel helps translate our business needs into strategy, policies, and procurement. 

Prior to joining Ice Miller, Rachel served as Director of Research and Information Services at an Am Law 200, Baltimore-based law firm. In that role, she led a team of Research and Competitive Intelligence professionals to effectively serve the firm’s needs. This included directing all activities for research, reference collection development and maintenance, developing practice area specialties and evaluating emerging technologies and resources. 

    Education

    • Towson University (B.S., 2004)
      • Medieval and Renaissance Studies
    • Catholic University of America (M.S., 2015)
      • Library and Informational Science

    Certifications

    • Certified Knowledge Manager, KM Institute, 2025
    • Legal Lean Six Sigma, Yellow Belt certification from the Legal Lean Sigma Institute, 2023
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