Ice Miller chief information officer Jim Boyer was quoted in The Indiana Lawyer article, "Amid embrace of AI, firms look for mix to best suit their needs."

The article included:

For legal professionals like James Boyer, chief innovation officer with Ice Miller LLP, whether to implement artificial intelligence comes down to what clients need to move their cases along. It’s those client needs, like responsiveness and efficiency, that require leaders to take a step back and evaluate how attorneys can better serve them.

“Even if it allows us to do one or two more tasks a day, that’s a tremendous amount of value. So we can respond quicker to our clients or [be] more available to our clients because we’re able to do that,” Boyer said.

“Until things kind of settle out in the next four or five or six years, we’re going to be constantly looking for the next best tool, to best serve our clients, because it really comes down to them,” Boyer said. “We are trying to do best by our clients and make sure the tools that we’re using are meeting their needs.”

Angelo of Faegre and Boyer of Ice Miller both emphasized that the use of this technology is ultimately in service of their respective firms’ clients. As law firms continue to use advancing AI in their practices, clients are beginning to ask more in-depth questions about how the technology will help their cases, which is another reason why proper attorney training is so crucial to the rollout.

Read the full article. Login may be required.